Administrative Assistant

Canadian Mental Health Association | York Region & South Simcoe; Aurora; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community-based mental health organization in York Region is seeking an Administrative Assistant to provide support for various programs. The role involves clerical tasks, managing correspondence, and coordinating meetings. Ideal candidates have strong computer skills, experience in office management, and excel in organization and communication. This role requires on-site work Monday to Friday with a competitive compensation package and opportunities for professional development.

Benefits

Competitive Total Compensation

Comprehensive Health Benefits

Learning & development opportunities

Qualifications

• Minimum 2 years of administrative experience related to office management.
• Ability to multi-task and prioritize workload.
• Ability to work independently and as part of a team.

Responsibilities

• Provide administrative, coordination, and clerical support.
• Maintain organized filing systems and computerized records.
• Engage in professional development activities.

Skills

Exceptional computer skills

Superior organization

Exceptional interpersonal skills

Time management

Ability to maintain confidentiality

Education

Post-secondary education in administrative field

Tools

MS Word

Excel

Access

Outlook

PowerPoint

Job description

Why work for CMHA York Region?

We deliver quality mental health and addictions services that promote recovery and health, and end stigma.

Our Values:

• Responsive to the needs of our clients, their families, and our communities
• Respectful in how we meet the needs of our clients and staff in each interaction
• Committed to delivering the highest quality of care, every time
• Innovative in our approach to meeting our clients’ and communities’ needs
• Inclusive in how we work and serve our clients

Team Values:

• We create belonging
• We build better
• We deliver

We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

• Competitive Total Compensation (including salary, benefits, pension)
• HOOPP (Healthcare of Ontario Pension Plan)
• Comprehensive Health Benefits
• Learning & development opportunities

Learn more about us by visiting: https://cmha-yr.on.ca/careers/

We are hiring an Administrative Assistant.

Role: Regular Full-Time, 35 Hours per week.

Closing date: July 25, 2025

Benefits Package: Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & Pension Plan. Generous paid time off including vacation, sick, personal days after waiting period.

Location:

This role works on-site Monday-Friday with equipment provided by CMHA. The successful candidates will work primarily from our Aurora Office located at15150 Yonge Street, Suite 201, Aurora, Ontario L4G 1M2 and will be required to occasionally travel to other offices of CMHA YRSS within York Region & South Simcoe.

Job Profile:

The Administrative Assistant provides administrative, coordination, and clerical support to the programs. This may include data entry, compiling survey data, handling correspondence, handling telephone calls with clients and professionals in a sensitive and diplomatic manner, organizing and coordinating meetings, taking meeting notes and overseeing office activities. The administrative team provides backup to each other.

In addition, the Administrative Assistant works closely with CMHA’s Directors of Service. Compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.

Key Responsibilities:

• Cultivates positive relationships with clients, their families, external service providers, and CMHA-YRSS staff while managing reception duties.
• Manages clerical tasks including incoming and outgoing correspondence, photocopying, faxing, and courier services, ensuring efficient distribution of forms to appropriate recipients.
• Maintains organized filing systems and computerized records, safeguarding sensitive and confidential information.
• Arranges internal and external meetings.
• Represent CMHA York Region professionally with clients, families, and other agencies.
• Demonstrates commitment to CMHA's Vision, Mission, and Values and adheres to organizational policies and procedures.
• Ensures compliance with health and safety protocols, actively promoting a safe work environment.
• Contributes to maintaining a professional work environment and client safety.
• Engages in professional development activities aligned with organizational goals.
• Participates in performance reviews and provides feedback.
• Represent CMHA on in-house and external committees.
• Assists in developing and implementing streamlined access to services.

The statements above are intended to describe the general nature and level of work being performed by an individual assigned to the job. This information is not constructed to be an exhaustive list of responsibilities, duties, and skills required of the incumbent in the job.

Requirements:

• Post-secondary education in an administrative, clerical, or related area is an asset.
• Minimum 2 years of administrative and/or clerical experience related to office management is preferred.
• Exceptional computer skills for a networked office, including MS Word, Excel, Access, Outlook, and PowerPoint.
• Superior organization, time management, and planning skills.
• Exceptional interpersonal, communication, and customer service skills.
• Ability to maintain confidentiality.
• Ability to multi-task and prioritize workload.
• Ability to work independently as well as function as part of a multi-disciplinary team.
• Ability to be proactive and take initiative where required

The statements above are intended to describe the general nature and level of work being performed by an individual assigned to the job. This information is not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job.

Working Conditions: Ability to work at computer for extended periods.

Disclaimer: In keeping with mental health reform, best practices, funding, and direction, this position may later require knowledge, skills, abilities, and working conditions not noted here.

To request this posting in an alternate format or to request an accommodation in the application process, email [e-mail].

Application Procedure: If you are interested in this opportunity, please visit https://cmha-yr.on.ca/careers/ and search for Administrative Assistant, click on the “Apply Now” button, and proceed to upload your cover letter and resume.

Complete the application form and submit the following:

• Optional cover letter with 300 words or less which tells us why you want the role and why you should be considered for this position. (PDF or Word document)
• Resume (PDF or Word document) (submissions without resumes will not be considered)

CMHA-YRSS is dedicated to promoting employment equity and dismantling obstacles to employment for marginalized communities. CMHA-YRSS supports the journey to mental wellness, and we welcome applicants with lived experience of mental illness. In acknowledgment of the systemic underrepresentation faced by Black, Indigenous, racialized peoples, and those living with disabilities, this opportunity has been developed based on the special program provisions of the Ontario Human Rights Code. We therefore extend invitations for applications from the following groups:

• Racialized Persons
• Indigenous Persons
• Persons living with Disabilities

While we thank all candidates for their interest, only those selected for an interview will be contacted.