administrative assistant

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Tasks:

1. Arrange and co-ordinate seminars, conferences, etc.
2. Supervise other workers
3. Establish and implement policies and procedures
4. Train other workers
5. Record and prepare minutes of meetings, seminars and conferences
6. Determine and establish office procedures and routines
7. Schedule and confirm appointments
8. Answer telephone and relay telephone calls and messages
9. Respond to employee questions and complaints
10. Order office supplies and maintain inventory
11. Arrange travel, related itineraries and make reservations
12. Greet people and direct them to contacts or service areas
13. Assign, co-ordinate and review projects and programs
14. Plan, organize, direct, control and evaluate daily operations

Computer and technology knowledge:

1. Google Docs
2. MS Excel
3. MS Outlook
4. MS PowerPoint
5. MS Windows
6. MS Word
7. MS Access
8. MS Office

Area of specialization:

1. Reports and records
2. Statistics
3. Charts, tables, graphs and diagrams

Work conditions and physical capabilities: