Administrateur •trice d’assurance

Westland Insurance Group Ltd.; Montreal; On-site; CAD 40,000 - 55,000; Full time

Job summary

A dynamic insurance company in Montreal seeks an Insurance Administrator. This in-office role involves providing administrative support, managing client communication, and ensuring accurate handling of policies and claims. Bilingualism in French and English is required, along with strong organizational skills and proficiency in Microsoft Office. The company offers a collaborative work environment and opportunities for professional development.

Benefits

Professional development opportunities

Comprehensive rewards program

Welcoming and inclusive work environment

Qualifications

• Experience in administration or insurance is essential.
• Knowledge of the Applied Epic system is an asset.
• Ability to handle confidential information with discretion.

Responsibilities

• Manage client communication via phone, email, and in-person.
• Handle documentation and mail processing.
• Use the Applied Epic system daily to manage policies and claims.

Skills

Bilingual in French and English

Attention to detail

Excellent communication skills

Customer service skills

Organizational skills

Education

2–3 years of experience in administration or insurance

Tools

Microsoft Office

Applied Epic system

Job description

Montreal Regional Office, QC, Montreal, Quebec, Canada

Job Description

Posted Wednesday, August 6, 2025 at 4:00 AM

Envie de faire plus ample connaissance? Envoyez-nous votre CV!

Are you looking for a dynamic administrative role in the insurance industry?

Globalex Assurances, a company of Westland Insurance Group Ltd., has a great opportunity for an Insurance Administrator. This role is primarily in-office at our Montréal, QC location. You’ll be a vital part of our team, supporting day-to-day operations while embodying our values and delivering excellent customer service.

In this role, you’ll provide essential administrative support to our service and sales teams, ensuring accurate handling of policies, claims, and documentation using our Applied Epic system. If you are organized, detail-oriented, and service-driven, this role is for you!

Why you’ll love working at Globalex :

• A warm, professional, and collaborative work environment
• Many opportunities for learning and development
• The autonomy to build your own success
• A comprehensive rewards program supporting your financial, physical, and mental well-being
• Amplifying Communities – a program that supports the causes important to our employees and clients

Why we’ll love working with you :

• You have 2–3 years of experience in administration or insurance
• You are bilingual in French and English (required)
• You are proficient in Microsoft Office and comfortable with data entry systems
• You have excellent communication and customer service skills
• You demonstrate strong attention to detail and organizational skills
• You’re known for your professionalism and positive attitude
• Knowledge of the Applied Epic system is an asset
• You handle confidential information with discretion and integrity

Once in the role, you will :

• Manage client communication via phone, email, and in-person interactions professionally
• Handle documentation (scanning, filing, compliance) and mail processing
• Use the Applied Epic system daily to manage policies and claims
• Support claims management (open/close claims, loss reports, Lloyd’s inspections)
• Participate in training to stay current with industry trends, products, and risk-related issues

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Interested in joining us? Send us your resume!

At Westland, we strive to be more than just a great place to work. We are a vibrant, purpose-driven, and inclusive community. We support and respect our employees, celebrate diversity, and create welcoming spaces where everyone can be themselves. We encourage applications from all qualified individuals and will provide accommodations for applicants with disabilities throughout the recruitment process. If you need an accommodation, please contact our recruitment team at [e-mail].