Admin Support 6 - Mail

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 38,000 - 42,000; Part time

Job summary

St. Joseph’s Health System (SJHS) in Hamilton, Ontario, is seeking a casual, part-time Mail Service Clerk to support mail operations across two hospital sites: Charlton Campus (Hamilton Downtown) and West 5th Campus (Hamilton Mountain).

The role requires sorting and processing mail, familiarity with postage meters, and basic MS Excel/Word skills. Excellent organization and the ability to multitask are essential.

Qualifications

• Minimum grade 12 diploma or equivalent.
• Three to six months in a customer service role with some knowledge of postage meters and processing machines.
• Basic skill level in MS Excel MS Word Spelling and Email.
• Clerical testing may be required as part of the selection process.
• Ability to perform average mathematical calculations.
• Ability to meet the physical requirements of the job on a daily basis.
• Ability to read write and communicate in English.
• Demonstrated ability to multitask in a fast paced environment with frequent re-prioritizing.
• Good interpersonal skills and willingness to follow instructions.
• Exceptional organizational skills.
• Possess the flexibility to quickly relieve or assist others as needed.

Responsibilities

• Sort and process large volumes of incoming mail and small packages for all internal services and departments throughout the hospital including outlying SJH programs.
• Sort and process large volumes of incoming and outgoing for Canada Post Medco’s courier and Carecor and ensure all is accurately metered and charged to correct chargeback account. Manage all aspects of the digital mail machine including repairs monthly downloads and generating financial reports monthly or as needed. Required to practice due diligence relating to account numbers (add delete or correct accounts).
• Exercise due diligence in order to confirm correct addresses or locations for staff physicians and programs
• Maintain a current mailbox/occupant listing for the CMHS and initiate revisions as required
• Log daily courier packages forwarded for delivery from Receiving and respond to queries regarding these packages
• Collect data for the purpose of statistical reporting by management as requested
• Maintain work environment in a safe and orderly manner at all times
• Perform other related duties as assigned by Manager

Skills

Customer service

Postage meters

MS Excel

MS Word

Email

Spelling

Math skills

English proficiency

Multitasking

Interpersonal skills

Organizational skills

Flexibility

Education

High school diploma

Job description

Position Details

Job Number:

JR01667

Department:

Mail Service

This position may be scheduled at any of the following sites:

Charlton Campus (Hamilton Downtown), West 5th Campus (Hamilton Mountain)

Job Type

Casual, Part time

Contract Duration (If applicable)

0 months

Number of Positions

1

Union

CUPE Local 786

Hourly Rate (Min / Max)

$27.83 - $30.27

Schedule

Work Days

Monday to Friday

Time of Day

Days

Shift

Hours - 6

Shift Start (If applicable)

AM 08:30

Reason for Posting

Posting is for a role with an existing vacancy

Application Dates

Opening Date

2026-08-20

Closing Date

2026-08-27

Job Description

Position Summary

This position supports mail services within two separate hospital environments with two different mail processes. Personal delivery and pickup at 50 Charlton and mailbox sort and pickup in a centralized mailroom at West 5th Campus- 100 West 5th. Ensuring all incoming and outgoing mail at both sites is sorted prioritized metered as necessary within a designated timeframe in order to meet daily deadlines in accordance with established guidelines and procedures.

Qualifications

• Minimum grade 12 diploma or equivalent
• Three to six months in a customer service role with some knowledge of postage meters and processing machines
• Basic skill level in MS Excel MS Word Spelling and Email
• Clerical testing may be required as part of the selection process.
• Ability to perform average mathematical calculations
• Ability to meet the physical requirements of the job on a daily basis
• Ability to read write and communicate in English
• Demonstrated ability to multitask in a fast paced environment with frequent re-prioritizing
• Good interpersonal skills and willingness to follow instructions
• Exceptional organizational skills
• Possess the flexibility to quickly relieve or assist others as needed

Responsibilities

• Sort and process large volumes of incoming mail and small packages for all internal services and departments throughout the hospital including outlying SJH programs
• Sort and process large volumes of incoming and outgoing for Canada Post Medco’s courier and Carecor and ensure all is accurately metered and charged to correct chargeback account. Manage all aspects of the digital mail machine including repairs monthly downloads and generating financial reports monthly or as needed. Required to practice due diligence relating to account numbers (add delete or correct accounts).
• Exercise due diligence in order to confirm correct addresses or locations for staff physicians and programs
• Maintain a current mailbox/occupant listing for the CMHS and initiate revisions as required
• Log daily courier packages forwarded for delivery from Receiving and respond to queries regarding these packages
• Collect data for the purpose of statistical reporting by management as requested
• Maintain work environment in a safe and orderly manner at all times
• Perform other related duties as assigned by Manager

St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people.We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]).