Admin - Retail - Clerk File Maintenance

Sobeys; Emerald Park; On-site; CAD 2,066,000 - 2,617,000; Full time

Job summary

Sobeys is seeking a File Maintenance Clerk to deliver accurate, timely duties with a focus on exceptional customer service in a fast-paced grocery environment. You will adhere to SOPs, maintain data integrity, and support store operations.

The role requires a minimum of 1 year of experience, strong communication skills, and the ability to work independently. Proficiency with Microsoft Office and a readiness to learn store procedures are essential.

Qualifications

• Minimum 1 year experience required.
• Ability to work independently in a fast-paced environment.
• Above average communication skills (oral and written).
• Demonstrated initiative and motivation with a commitment to teamwork.
• Proficiency in Microsoft Office Suite.
• An ability to understand and implement Store Operating Procedures (SOPs).
• Previous experience working in a grocery store environment is considered an asset.

Responsibilities

• Adhere to all safety protocols, SOPs, health and safety policies.
• Maintain clean, safe, and presentable work area at all times.
• Demonstrate product knowledge and adapt to changes and seasonal requirements.
• Input pricing data accurately and ensure price changes are activated.
• Verify shelf tags against computer files and prices.
• Ensure shelf labels and displays meet company standards.
• Prepare and forward item reports to the appropriate departments.
• Train junior staff as required.

Skills

Customer service

Independent work

Communication

Initiative

Teamwork

Tools

Microsoft Office Suite

Job description

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital Incorporated and its independently owned and operated franchise stores operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Please note that this career opportunity is for a role at an independently owned and operated franchised/affiliate store location.

Ready to start fresh?

The File Maintenance Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and customer engagement.

Here’s Where You’ll Have An Impact

• Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
• Demonstrate a thorough knowledge and understanding of policies and procedures
• Keep work area clean, safe, and presentable always
• Demonstrate product knowledge; remain aware of product changes and seasonal requirements
• Use appropriate computer applications and pricing program, ensuring pricing data is inputted and that prince changes are activated.
• Monitor and edit discontinued and deleted items
• Ensure accurate verification of shelf tags to computer file, warehouse prices, and detail order books
• Ensure daily price change printouts are reviewed and price change batches are reconciled
• Ensure data from file server is imported, changes are verified, and data is transferred to POS
• Ensure shelf labels, signage, and displays are created and displayed to company standards
• Ensure various item reports are prepared and forwarded to appropriate departments
• Train junior staff, as required

What You Bring To The Table

• Minimum 1 year experience required
• Ability to work independently in a fast-paced environment
• Above average communication skills (oral and written)
• Demonstrated initiative and motivation with a commitment to teamwork
• Proficiency in Microsoft Office Suite
• An ability to understand and implement Store Operating Procedures (SOPs)
• Previous experience working in a grocery store environment is considered an asset
• May be required to lift to 20lbs, stand for long periods of time, and complete physical work including but not limited to bending, lifting, and reaching

Our affiliate and franchise stores offer teammates competitive total compensation packages that will vary by role, location and store ownership. To learn more about this opportunity—including expected range of compensation in accordance with Pay Transparency Legislation where required—

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.