Admin II – Specailist Services MOA Sioux Lookout First Nation Health Authority

Lac Seul First Nation; Sioux Lookout; On-site; CAD 56,000 - 76,000; Full time

Job summary

A leading health authority in Sioux Lookout is seeking a Medical Office Assistant (MOA) to support the Specialist Physician Unit. The role involves administrative duties, maintaining health records, and ensuring efficient office operations. Candidates should have relevant experience and a commitment to confidentiality and effective communication. The position offers a competitive salary and requires relocation to Sioux Lookout.

Qualifications

• 1-2 years experience in a Medical Office setting.
• Understanding of Native culture and social conditions in remote communities.

Responsibilities

• Provide administrative support to Physicians and management.
• Maintain health records within the Electronic Medical Record (EMR).
• Coordinate and schedule client appointments.

Skills

Interpersonal skills

Communication

Time management

Organizational skills

Medical terminology

Confidentiality

Education

Diploma or certificate in Office Administration

Tools

Microsoft Office

Electronic Medical Record (EMR)

Job description

Internal/External Posting

Full-time Position

Location: Sioux Lookout, ON

Salary Range: $56,576 - $75,992 per annum

Reference Number: ADMIN001311

If applying by email, indicate reference number in subject line

Job Summary:

The Medical Office Assistant (MOA) is an integral member of the Specialist Physician Unit and provides support services necessary for the day-to-day operation of the unit. The Admin II - Specialist Services MOA is responsible for performing a variety of administrative duties to Physicians and the Specialist Services Manager position.

The Admin II - Specialist Services MOA is directly accountable to the Specialist Services Manager.

Qualifications:

• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)

• Diploma or certificate in Office Administration or equivalent

• Minimum 1 to 2 years’ experience in a Medical Office setting. (private clinic, allied health clinic, hospital department, etc.)

• Experience in effective meeting planning and minute taking.

• Previous experience working within an electronic medical record.

• Must have experience and understanding of Native culture, and the geographic realities and social conditions within remote First Nation communities.

• Strong knowledge of medical office practices and procedures

• Proficient with medical terminology and spelling

• Proficient keyboarding skills

• Proficient computer skills; Microsoft Office or equivalent

• Possess excellent interpersonal and communication skills (both verbal and written)

• Superior time management and organizational skills; very detail orientated.

• Ability to establish rapport and effective working relationships with partners, medical professionals, managers, and other staff.

• Ability to maintain effective working relationships with clients, medical staff, colleagues, management, and the general public.

• Ability to work with sensitive and confidential information.

• Ability to work independently to plan, organize, prioritize, schedule, coordinate and make revisions relating to assigned tasks.

• Ability to work in a fast-packed office environment where work tasks for the day are multiple, interruptive, and priority changing.

• Must be willing to relocate and/or live in Sioux Lookout (or within a daily commuting distance).

• Demonstrated commitment to foster a healthy and positive work environment.

• Ability to perform requirements of the role on a regular basis

Roles and Responsibilities:

1. Provide day to day medical office administrative support to Physicians, residents/learners, management, and administrative staff.

2. Provide Orientation for new locum physicians and learners.

3. Answer and efficiently/effectively administer all phone calls from Nursing Stations, Specialty Clinics, Clients, and any other Health Care Services/Agencies

4. Make all appropriate outgoing calls to nursing stations, physicians, specialty clinics, patients, pharmacies, outside services, and agencies.

5. Data enter and maintain current health records within the Electronic Medical Record (EMR)

6. Assist/Complete any inquiry from within the circle of care.

7. Processing consultation reports, which includes formatting, editing for spelling and grammar and conciseness, attaching requested documents, and forwarding to intended recipient.

8. Referral tracking, which includes entry into referral database, denoting recognized criteria/benchmarks for follow-up – (referral date, client demographics, reason for referral, client contact date, client appointment date, date referral complete, follow-up, etc.).

9. Coordinates and schedules client appointment dates and times as needed.

10. Updates and manages client’s health records by ensuring documents are electronically filed.

11. Maintain office duties i.e. Faxing, shredding, filing, mail, office supplies, etc.

12. Maintains strict patient confidentiality and adherence to policies and procedures regarding the Privacy Act

13. Assists medical personnel to navigate the complex health service delivery in the Sioux Lookout area and keeps up to date regarding issues as they relate to First Nations communities.

14. Contributes to the creation of applicable office policies and procedures.

15. Contributes and provides feedback to the design of OSCAR EMR and Hospital based Meditech EMR.

16. Ensures compliance with all health and safety procedures.

17. All other duties as deemed appropriate and necessary by Manager.

Apply online at http://www.slfnha.com/careers.

Human Resource Department

Sioux Lookout First Nations Health Authority

P.O. Box 1300, 61 Queen Street

Sioux Lookout, ON P8T 1B8

Phone: [phone]

Fax: [phone]

Email: [e-mail]

SLFNHA currently “Strongly Recommends” COVID-19 immunizations and requests your immunization

status to be sent to our staff health department if successful in the recruitment process.

Closing Date: May 26, 2025 @ 4:30 p.m. CST

No resumes received after this time will be accepted.

The Health Authority wishes to thank all applicants in advance.

However, only those granted an interview will be contacted.For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit

www.mikinakoos.com