Adjuster

Sedgwick; Mississauga; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading risk management firm in Mississauga is seeking an experienced Adjuster to investigate and evaluate insurance claims. The ideal candidate will possess strong negotiation skills and a background in claims management. This role offers a work environment that supports both professional growth and a work-life balance.

Benefits

Work-life balance

Continuous education support

Caring company culture

Qualifications

• Must have proven adjusting and negotiating skills.
• Strong knowledge of insurance and claims management is required.
• Ability to work in a remote/home office environment.

Responsibilities

• Investigate and evaluate insurance claims to provide recommendations.
• Conduct thorough investigations and maintain accurate records.
• Develop new business opportunities through local marketing efforts.

Skills

Adjusting and negotiating skills

Interpersonal skills

Communication skills

Analytical skills

Organizational skills

Education

Post-secondary education

CIP designation (or working towards)

Valid driver's license

Tools

Microsoft Office

Excel

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Adjuster

PRIMARY PURPOSE A claims adjuster is charged with the investigation, evaluation and quantification of an insurance claim . The adjuster will determine and provide recommendations with respect to coverage, liability and quantum, within the terms of the policy.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Manages/adjusts assigned claims while meeting company standards and quality, including conducting thorough investigations; determining coverage and validity of claims, interviewing and communicating with insured, claimants and witnesses; inspecting claims sites as required, assigning external vendors as required, recommendations for reserves, preparing reports and negotiating settlements within granted authority. Participate in mediation and arbitrations as required. Work with defense counsel as assigned.

• Maintains accurate records based on company standards and procedures, using company custom computer systems. Will require the ability to work in external client systems.

• Accurately and efficiently manages the billing for assigned files, within specified timelines

• Assists with collection of accounts receivables for assigned claims

• Assists with local marketing of the branch; attends professional and social events and develops new business opportunities.

• Maintains an excellent working relationship with existing clients to further develop business and will participate as required in client file reviews and audits.

• Requires a high level of mathematical and reasoning ability to calculate and analyze data to arrive at a logical conclusion

• The ability to cope with extreme weather, environmental and driving conditions at any time of day or night.

• Committed to continuous education to keep up-to-date with all industry and legislative issues and changes and licensing requirements.

• Responsible to ensure reserves, coding and reporting is up to date on claims files assigned.

• Assists with local marketing of the branch; attends professional and social events and develops new business opportunities.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

• Post-secondary education

• Has or is working toward CIP designation

• Must be licensed or have the ability to obtain a provisional license

• Must possess a valid driver's license

• Proven adjusting and negotiating skills

• Excellent interpersonal and communication skills, and computer proficiency

Experience

• Proven adjusting and negotiating skills

• Excellent interpersonal and communication skills, and computer proficiency

Skills & Knowledge

• Strong knowledge of insurance, claims or business management

• Excellent oral and written communication

• PC literate, including Microsoft Office products and Excel

• Ability to navigate and work in client required ancillary systems

• Ability to work in a remote/home office environment

• Analytical and interpretive skills

• Strong organizational skills

• Excellent interpersonal skills

• Excellent negotiation skills

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com