Adjudicator, Credit

Fairstone Financial Inc.; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Fairstone Financial Inc. is seeking a Credit Adjudicator to join their dynamic team in Vancouver. The role involves reviewing and adjudicating vehicle loan applications, ensuring compliance with credit policies, and providing exceptional customer service. Candidates should possess strong communication skills, attention to detail, and a collaborative spirit. The company offers competitive compensation, comprehensive benefits, and opportunities for professional development.

Benefits

Minimum 15 days vacation and additional wellness days

Comprehensive Benefits Package

Pension Contribution

Wellness solutions available 24/7

Competitive Base Salary with incentives

Employee Referral Program

Professional Development opportunities

Employee Discounts at various retailers

Qualifications

• Excellent verbal and written communication skills in English.
• Ability to follow detailed credit policy guidelines.
• Experience in loan underwriting is a plus.

Responsibilities

• Review and adjudicate vehicle loan applications.
• Ensure accurate and timely assessment of loan applications.
• Develop and maintain respectful relationships with dealers.

Skills

Attention to detail

Communication skills

Team collaboration

Tech-savvy

Education

Post-secondary education in Finance or Business Administration

Job description

Do you love exceeding people’s expectations by establishing effective relationships?

Are you passionate about growing your career in the lending or automotive industry?

Do you have strong attention to detail and thrive in a fast-paced work environment?

Do you want to work with a company that loves to promote from within?

If this sounds like you, we would love to meet you!!

WHO WE ARE:

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast. EdenPark is a wholly owned subsidiary of Fairstone Financial Inc., which is a subsidiary of Fairstone Bank of Canada (“Fairstone Bank”). Collectively, Fairstone Bank and its subsidiaries offer credit cards and rewards programs, point-of-sale financing through merchant partners and unsecured and secured personal loans and mortgages. Learn more at EdenParkCanada.com.

Come join Fairstone Financial as a Credit Adjudicator.

Be part of Canada’s leading provider of responsible lending solutions to serve Canadians.

At Fairstone we invest in our teams. We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

Because we care about our employees and offer a variety of benefits such as:

• Time Off: Minimum 15days vacation and additional wellness days, plus statutory holidays.
• Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).
• Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.
• Wellness: Tailored well-being solutions available 24/7.
• Competitive Base Salary: With multiple incentive programs to increase your overall compensation.
• Reward Program: Collect points for travel or merchandise.
• Employee Referral Program: Earn a bonus when referring a friend.
• Employee Discounts: We offer numerous discounts at various retailers.
• Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.
• Compensation range from $21/h to $25.64/h

A regular day for you will include:

· Review and adjudicate vehicle loan applications by assessing an applicants’ creditworthiness based on credit history, income and employment, and collateral valuation.

· Ensure loan applications are assessed accurately and timely in a fast-paced environment.

· Detail oriented and able to closely follow credit policy rules to ensure risk parameters are consistently followed.

· Develop and maintain respectful relationships with dealers.

· Willingness to thrive in a customer service focused and teamwork setting working with other departments in Sales, Income, Funding and with our Dealers partners.

· Execute detailed document review ensuring all assigned documents are accurate, complete, properly executed, and registered as required.

· Provide prompt, efficient, detailed customer-oriented service to all stakeholders.

· Perform all other duties as assigned.

Must-haves!

· You possess excellent verbal and written communication skills in English.

· You can follow detailed credit policy guidelines and carefully review credit application and credit bureau report details.

· You thrive in a fast-paced environment and have strong attention to detail.

· You are tech-savvy and know your way through Microsoft Office Suite and Outlook

· You can collaborate well with various teams and departments.

· You must be available to work all shifts mentioned in the job description.

· Clear criminal reference check

Extra- awesome to have!

· You have at least 1 year of prior experience in loan underwriting, experience in a financial institution or within the auto industry

· Previous experience working with loan origination software

· Post-secondary education in Finance or Business Administration

Working condition

· Hours of operation are between 8 AM to 10 PM EST from Monday to Friday and on Saturday from 9 AM to 8 PM EST.

· Option of Permanent Saturday shift with the option of Wednesday or Thursday off; schedules are completed 6 months in advance and our team is very accommodating with switching when required with notice.

· Weekday shifts are primarily set schedules while Saturday start times will be on a rotation (early, mid-day & late shift)

This position will be vacant on April 25th 2025

WE ARE PROUD TO BE: Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Fairstone Bank of Canada and its subsidiaries, including Fairstone Financial Inc. and Home Trust Company, deliver innovative, accessible and reliable financial solutions that enable Canadians to reach their financial goals. Collectively, we offer residential and commercial mortgages, consumer deposits and GICs, retail and automobile financing, credit cards and digital lending, in addition to unsecured and secured personal loans online and at more than 255 branches coast to coast. With a long-established history, we are proud to be Canada's leading alternative lending bank. More at FairstoneBank.ca