Adjudicator, Credit

Fairstone; Kelowna; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading financial services provider is seeking a dedicated Credit Adjudicator to work remotely. The role involves reviewing vehicle loan applications and ensuring accurate assessments. Candidates must possess excellent communication skills in English and French, attention to detail, and the ability to thrive in a collaborative environment. The position offers a comprehensive benefits package, including competitive salary and opportunities for professional development.

Benefits

15 days vacation and additional wellness days

Comprehensive Benefits Package

Employee Referral Program

Professional Development opportunities

Qualifications

• Ability to follow detailed credit policy guidelines.
• Strong written communication skills in English and French.
• Tech-savvy and excellent with Microsoft Office Suite.

Responsibilities

• Review and adjudicate vehicle loan applications.
• Ensure timely assessment of loan applications.
• Provide customer-oriented service to all stakeholders.

Skills

Excellent verbal communication skills in English and French

Attention to detail

Ability to work in a fast-paced environment

Collaboration with teams

Tech-savvy with Microsoft Office Suite

Education

Post-secondary education in Finance or Business Administration

Tools

Loan origination software

Job description

WHO WE ARE:

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast. EdenPark is a wholly owned subsidiary of Fairstone Financial Inc., which is a subsidiary of Fairstone Bank of Canada (“Fairstone Bank”). Learn more at EdenParkCanada.com.

Come join Fairstone Financial as a Credit Adjudicator

This position is 100% remote

A regular day for you will include:

• Review and adjudicate vehicle loan applications by assessing an applicants’ creditworthiness based on credit history, income and employment, and collateral valuation.
• Ensure loan applications are assessed accurately and timely in a fast-paced environment.
• Willingness to thrive in a customer service focused and teamwork setting working with other departments in Sales, Income, Funding and with our Dealers partners.
• Execute detailed document review ensuring all assigned documents are accurate, complete, properly executed, and registered as required.
• Provide prompt, efficient, detailed customer-oriented service to all stakeholders.
• Perform all other duties as assigned.

We offer comprehensive training to ensure you maintain a thorough understanding of our policies and procedures to ensure you can handle customers' enquiries.

Why join us?

Because we care about our employees and offer a variety of benefits such as:

• Time Off: Minimum 15days vacation and additional wellness days, plus statutory holidays.
• Work-Life Balance: Our 37.5-hour workweek promote a healthy balance.
• Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).
• Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.
• Wellness: Tailored well-being solutions available 24/7.
• Competitive Base Salary: With multiple incentive programs to increase your overall compensation.
• Reward Program: Collect points for travel or merchandise.
• Employee Referral Program: Earn a bonus when referring a friend.
• Employee Discounts: We offer numerous discounts at various retailers.
• Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.
• Supportive Culture: Join a supportive and collaborative work environment where your contributions are valued and recognized.

Must-haves:

• You can follow detailed credit policy guidelines and carefully review credit application and credit bureau report details.
• You possess excellent verbal and written communication skills in English and French.
• You thrive in a fast-paced environment and have strong attention to detail.
• You are tech-savvy and know your way through Microsoft Office Suite and Outlook
• You can collaborate well with various teams and departments.
• You must be flexible and available to work all shifts mentioned in the Working condition.

Extra- awesome to have:

• You have at least 1 year of prior experience in loan underwriting, experience in a financial institution or within the auto industry
• Previous experience working with loan origination software
• Post-secondary education in Finance or Business Administration

Working condition:

• Hours of operation are between 8 AM to 10 PM EST from Monday to Friday and on Saturday from 9 AM to 8 PM EST.
• Option of permanent Saturday shift with the option of Wednesday or Thursday off; and our team is very accommodating with switching when required with notice.
• Weekday shifts are primarily set schedules while Saturday start times will be on a rotation (early, mid-day & late shift).

WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work Canada for 2025 and
Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time Job Type:Permanent