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Bfl-Canada; Laval; Hybrid; CAD 42,000 - 58,000; Full time

Benefits offered by this job

Medical and dental coverage

Telemedicine

Employee and family assistance program

Retirement and savings programs

Hybrid work model

Wellness allowance

Year-round social activities

Job summary

TSW Management Services Inc. in Laval seeks an Underwriting Associate to support the Underwriter with day-to-day tasks and policy administration. You will interact with brokers and underwriters, process documents, and help manage data for renewals and audits.

The role offers a growth-minded team, a hybrid work program, and opportunities within a national MGA and wholesale brokerage environment serving complex commercial insurance placements.

Qualifications

• 1-2 years of administrative and/or customer service experience.
• Experience in an insurance environment is an asset.
• Bilingual with strong verbal and written communication skills in French and in English.
• Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).
• Enthusiastic and reliable with excellent sense of organization, professionalism and discretion.
• Able to work independently as well as collaborate with a team.
• Basic knowledge of the insurance industry, an asset
• Team player adaptable to a changing environment.

Responsibilities

• Process monthly lineage, premiums and claims' bordereaux and reconciliation.
• Invoice bond accounts by month/year end.
• Issue and send Insurance Policies and Endorsements.
• Work with brokers and underwriters for daily maintenance of policy files regarding inquiries, policy changes, requests for applications, follow-ups, etc.
• Set up, re-create and edit policy wordings.
• Assist with receivables A/R's.
• Prepare data for various reports required by London for the contract's renewal and the audits.
• Assist in the preparation of regularly scheduled reports, as needed.
• Meeting service standard and turnaround time with respect to issuance of documents
• Carry out other administrative duties, as needed.

Skills

Administrative experience

Customer service experience

Bilingual French/English

Tools

Microsoft Word

Excel

PowerPoint

Job description

We offer more than a job, we offer a career!

• We support our employees to shape their career by encouraging continuing education and investing in training and development.
• We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
• We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
• We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
• We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
• We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for an Underwriting Associate to join our team in our Laval office!

As an Underwriting Associate, you will be responsible for supporting the Underwriter in their day-to-day tasks.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your Day as an Underwriting Associate

• Process monthly lineage, premiums and claims' bordereaux and reconciliation.
• Invoice bond accounts by month/year end.
• Issue and send Insurance Policies and Endorsements.
• Work with brokers and underwriters for daily maintenance of policy files regarding inquiries, policy changes, requests for applications, follow-ups, etc.
• Set up, re-create and edit policy wordings.
• Assist with receivables A/R's.
• Prepare data for various reports required by London for the contract's renewal and the audits.
• Assist in the preparation of regularly scheduled reports, as needed.
• Meeting service standard and turnaround time with respect to issuance of documents
• Carry out other administrative duties, as needed.

Our Ideal Candidate

• 1-2 years of administrative and/or customer service experience.
• Experience in an insurance environment is an asset.
• Bilingual with strong verbal and written communication skills in French and in English as the candidate will be required to interact in English with stakeholders (colleagues and clients) outside Québec.
• Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).
• Enthusiastic and reliable with excellent sense of organization, professionalism and discretion.
• Able to work independently as well as collaborate with a team.
• Basic knowledge of the insurance industry, an asset
• Team player adaptable to a changing environment.

Who we are

TSW Management Services Inc. is a national Lloyd's Managing General Agent and Wholesale Broker specializing in complex commercial insurance placements. At TSW, we also act as a "retail broker" through our competitive Broker's E&O program.

TSW Management Services Inc. exists to assist retail brokers in their growth of commercial business beyond their current capabilities. Our goal is to become one of Canada’s leading MGA commercial insurance wholesalers through our product offerings, integrity, intelligence, and delivery of outstanding service. In doing so, we "partner" with our brokers, sharing in their success.

Lets stay in touch:

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We welcomeand encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge.

Accommodation is available on request for candidates taking part in all aspects of the selection process.

Offers of employment at TSW Management Services Inc. are conditional upon satisfactory results of background verifications.