Addiction Services Support Staff Women’s Recovery Program

Teenchallenge; Brandon; On-site; CAD 30,000 - 42,000; Full time

Job summary

Adult & Teen Challenge in Thunder Bay, ON is seeking an Addiction Recovery Support Staff to supervise clients, support daily operations, and foster a Christ-centered recovery environment within the in-residence program.

Responsibilities include leading activities, assisting with transportation, documenting incidents, and contributing to chapel services and spiritual mentorship.

Qualifications

• Experience in recovery, ministry, mentoring or residential care is an asset.
• First Aid certification is an asset; valid driver’s license may be required.
• Vulnerable Sector Clearance is desirable.
• Safe food handling certificate is considered an asset.
• Experience in kitchen operations or meal coordination is an asset.

Responsibilities

• Supervise clients and maintain program structure during shifts.
• Support daily schedules, activities, transportation, and events.
• Assist with maintaining a safe, respectful recovery environment.
• Support fundraising and revenue sources as needed.
• Assist with outreach, off-campus activities, and student work details.
• Participate in facilitating support groups.
• Complete shift logs and incident reports; communicate with staff.

Skills

Relational skills

Communication

Organizational skills

Leadership

Calm under pressure

Education

Addiction services education

Job description

Position Title

Addiction Recovery Support Staff

Department

In Residence Programs

Location

Thunder Bay, ON

Position Summary

The Duty Staff provides direct supervision, structure, safety oversight, and practical daily support to clients within the in-resident program. This role helps maintain a safe, respectful, consistent, and healthy recovery environment while supporting the daily operations of the campus.

Key Responsibilities

Client Supervision & Support

• Supervise clients and maintain program structure throughout shifts
• Encourage healthy routines, participation, accountability, and respectful behaviour
• Observe and report behavioural, emotional, or safety concerns

Program Support

• Support daily structure, schedules, activities, transportation, and events as needed
• Assist with maintaining a safe, respectful, and healthy recovery environment
• Support fundraising and financial revenue sources
• Assist with outreaches and off campus outings and events
• Participation with students in work detail
• Assist with the facilitation of support groups

Environment

• Conduct room checks, facility checks, and shift responsibilities
• Assist with medication procedures as applicable
• Respond appropriately to incidents, emergencies, or crises
• Help maintain cleanliness, organization, and overall campus safety

Daily Operations

• Assist with classes, meals, transportation, chores, work details, and program activities
• Support schedule transitions and daily campus flow
• Assist with setup, cleaning, and general operational support

Documentation & Communication

• Complete shift logs, incident reports, and communication updates accurately
• Maintain clear communication with staff teams regarding client concerns and program needs
• Assist with other administrative requests as directed

Spiritual Leadership

• Live as an example to the clients in daily behaviour and actions
• Model Christ-centered leadership and healthy spiritual maturity
• Foster an environment of discipleship, prayer, restoration, and personal growth
• Support chapel services, devotions, outreach opportunities, and spiritual mentorship

Additional Responsibilities

Other duties as assigned

Education, Experience and Credentials

• Education in addiction services, ministry, social work or other relevant fields is considered an asset
• Experience in recovery, ministry, mentoring, or residential care is an asset
• Valid driver’s licence may be required
• Current First Aid Certification considered an asset
• Safe food handling certificate required
• Experience in kitchen operations, food service, or meal coordination is an asset
• Must be able to obtain and maintain a clear Vulnerable Sector Clearance

Personal Competencies

• Ability to work calmly within a structured residential environment
• Strong relational, interpersonal and communication skills
• Strong organizational and leadership skills
• Ability to maintain cleanliness, structure, and efficiency in a fast-paced environment
• Dependable, emotionally mature, and able to maintain healthy boundaries
• Willing and able to take and complete assigned training and development
• Agreement with organizational mission, values, and faith-based approach

Work Environment

• Working with individuals in addiction and recovery
• Work in a commercial style kitchen
• Travel may be required to other locations or within the community for work purposes
• The work environment reflects the Christ-centered mission of Adult & Teen Challenge, where staff collaborate in ministry-focused work that supports individuals on their recovery journey.