Addiction and Mental Health Worker, Reach Out

CMHA Thames Valley Addiction & Mental Health Services; London; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking dedicated Addiction and Mental Health Workers to join their Reach Out/988 team. This role offers the opportunity to make a significant impact on individuals facing mental health challenges and addictions through compassionate support via phone, text, and webchat. With a commitment to empathy and genuine connection, successful candidates will engage in crisis management, provide assessments, and collaborate with community services. This part-time position offers a competitive hourly rate and the chance to be part of a pioneering service dedicated to mental health support across Canada. Join a team that values connection and community well-being!

Benefits

Pension plan

Immediate enrollment in HOOPP

Flexible work schedule

Qualifications

• Post-secondary education in social work, psychology, or related fields.
• Preferred qualifications include three years' experience and clinical skills.

Responsibilities

• Establish therapeutic relationships and conduct mental health assessments.
• Provide crisis support and advocate for clients' needs.

Skills

Crisis Intervention

Trauma-Informed Care

Mental Health Assessments

Cultural Considerations

Empathetic Communication

Education

Post-secondary education in social work

Post-secondary education in psychology

Job description

Addiction and Mental Health Worker, Reach Out

5 days ago Be among the first 25 applicants

Direct Service - (OPSEU)

Part-time, Contract (End date March 31, 2027)

• Application Deadline: May 12, 2025 -
  
  

Direct Service - (OPSEU)

Part-time, Contract (End date March 31, 2027)

London, Ontario (London Zone)

• Application Deadline: May 12, 2025 -
  
  

We believe that the path to success involves bringing others with you.

As a member of our Reach Out/988 team, you’ll support individuals through phone, text, and webchat who are struggling with their mental health and/or addictions to feel the same sense of belonging, connection, and safety that everyone in our community deserves. 9-8-8 is Canada’s first nationwide support specifically for suicide prevention and emotional distress. This service will be available 24/7/365 and accessible to everyone coast to coast. Our Reach Out/988 team is dedicated to meeting every connection with empathy, acceptance, and radical genuineness.

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants residing in London are encouraged to apply for one promptly, as PVSCs currently take about 3 weeks to process, and offers of employment are contingent upon receipt of this check.
Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• Starting rate is $27.14/hour (Level 1 – Direct Service), with a wage differential based on regulation ($30.01/hour for regulated Level 1).
  - Candidates registered with professional colleges (e.g., OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the regulated wage.
  - External applicants start at Level 1, with progression up to Level 8 ($34.41/hour non-regulated, $37.26/hour regulated).
  - Internal applicants' grid placement follows the Collective Agreement.

Work schedule: 17.5 hours per bi-weekly period, every other weekend, 7:30 am - 3:45 pm.

Pension plan: Immediate enrollment in HOOPP.

HOW YOU WILL MAKE A DIFFERENCE:

Assessment in collaboration with clients includes establishing therapeutic relationships, trauma-informed care, mental health assessments, risk and crisis management, and cultural considerations. Responsibilities also include warm transfers to crisis teams, engaging emergency services, and assessing social/environmental factors.

Information and Referrals involve providing empathetic responses, health teaching, resource development, and collaboration with community services.

Crisis Management and Follow-up include providing crisis support, advocating for clients, connecting clients with resources, and liaising with caregivers and service providers.

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check completed within last six months. Candidates residing in London should apply promptly due to processing times.

Qualifications include post-secondary education in social work, psychology, or related fields, and ability to attend work regularly. Preferred qualifications include three years' experience, clinical skills, bilingual abilities, and crisis intervention training.

Internal applicants should apply with their @cmhatv.ca or @slwar.ca email addresses.

Application deadline: May 12, 2025. We encourage applications from diverse backgrounds and offer accommodations for disabilities during the recruitment process.