Actuarial Client Solutions Specialist - Assistant/Associate Director (French Speaker)

Moody's Investors Service; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading company in the insurance sector seeks an Actuarial Client Solutions Specialist to enhance its client support in the life insurance industry. The role involves providing actuarial expertise and training to clients while collaborating with developers. Ideal candidates will have a strong background in actuarial science, experience with AXIS, and excellent communication skills. Located in Toronto, the position may allow for remote work within Canada.

Qualifications

• At least 4 years of experience in the life insurance industry.
• Fluent in French and English is mandatory.
• Relevant AXIS experience preferred.

Responsibilities

• Provide actuarial support, training, and advice to clients.
• Document all client contacts, problems, and resolutions.
• Create explanatory materials to address client inquiries.

Skills

Interpersonal skills

Analytical skills

Communication skills

Detail oriented

Education

Degree in actuarial science or equivalent

FSA/FCIA or ASA

Job description

Location(s):

• 5001 Yonge Street, Suite 1300, Toronto, Ontario, M2N 6P6, CA

Line Of Business: Insurance(INSURANCE)

Job Category:

• Sales & Marketing

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Line of Business/Department: Insurance - Life
Location: Toronto/5001 Yonge Street or remote in Canada
Reporting to: Actuarial Client Solutions Manager

Skills and Competencies

• At least 4 years of experience in the life insurance industry in Canada or the US (preferably in a client support or similar capacity) including 2 years of relevantAXIS experience.
• Experience in life, annuity, or health in areas such as pricing, valuation, corporate modeling, risk management, ALM, stochastic modeling work, hedging.
• Fluent in French and English is mandatory.
• Exemplary interpersonal, communication and presentation skills.
• Strong analytical, technical and research skills.
• Well-organized, detail oriented, and able to balance multiple priorities to meet targets.
• Excellent record keeping ability.
• Ability to work out of our Toronto office or remotely from any location in Canada. If remote, must be able to travel periodically to the office in Toronto.
• Occasional travel to client offices may be required.

Education

• A degree in actuarial science or equivalent.
• FSA/FCIA (or ASA making progress to fellowship)

Responsibilities

The Actuarial Client Solutions Specialist deals directly with our clients daily to provide actuarial support, training, and advice on best practices for implementing models in AXIS. They will also work on documentation for clients and research projects that provide exposure to state-of-the-art actuarial science and its application to real problems.

• Help desk assignments at least once per week; must be available 9:30 am - 5:30 pm EST.
• Investigate, analyze, and answer client questions/problems as required.
• Document all contact with clients, problems, and resolutions.
• Creation of additional explanatory material where needed to answer client inquiry.
• Liaise with developers and clients on required enhancements
• Working with the product team on business specification documents
• Designing and executing testing of features in line with the release schedule
• Training clients on specific modules or topics. Occasional travel may be required

About the team
The Insurance - Life team at Moody’s is responsible for developing and supporting innovative solutions for the life insurance industry. Our AXIS Actuarial System is the leading platform for actuarial workflows in North America and growing worldwide.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, place of origin, disability, marital or familial status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. We encourage applications from Aboriginal persons, members of a visible minority group, persons with a disability, members of the LGBTQ+ community, and women.

Moody’s is committed to maintaining an inclusive, diverse and accessible workplace. To this end, reasonable accommodations are available on request, and will take into account the particular accommodation needs of individual candidates. If you are selected and require accommodation during any stage of the recruitment process, you may send your request to [e-mail]. Information provided during the accommodation process will be treated as confidential, and will be shared only to the extent required to properly evaluate accommodation requests.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.