Accounts Receivable Team Lead

Naylor Building Partnerships Inc.; Oakville; On-site; CAD 60,000 - 75,000; Full time

Job summary

A growing company in accounting services in Oakville is seeking an Accounts Receivable Team Lead to manage a portfolio of accounts and mentor the team. Responsibilities include supporting day-to-day operations, monitoring collections, and resolving customer disputes. A University Degree or College Diploma in Finance or Accounting is required, along with 2+ years of related experience. This is a full-time on-site role.

Qualifications

• Must have a minimum of 2 years of experience in a similar role.
• Strong understanding of billing and collection processes preferred.
• Ability to work in a busy office environment and multitask.

Responsibilities

• Support the AR team in day-to-day operations.
• Monitor aging reports and drive timely collections.
• Train and mentor AR staff.

Skills

Billing and collection processes

Organizational skills

Communication

Problem-solving

Multitasking

Education

University Degree or College Diploma in Finance or Accounting

Tools

Microsoft GP 10.0

Job description

Overview

Naylor Building Partnerships Inc. is currently recruiting for an Accounts Receivable Team Lead to join our Accounting team. The successful candidate will be an individual who thrives at both being directly responsible for managing their own portfolio of accounts (doing active collections as part of their day-to-day responsibilities) in addition to coaching and mentoring the AR team. This candidate must be able to work full-time from our Oakville office location (not a remote role).

Responsibilities

• Support the AR team, ensuring efficient day-to-day operations
• Monitor aging reports and drive timely collections to improve cash flow
• Resolve escalated customer disputes and ensure excellent client service
• Collaborate with Sales, Customer Service, and other departments to resolve billing and payment issues
• Act as a backup for all AR functions (preparing bank deposits and posting cash receipts; processing credit card payments; uploading customer invoices and AR documents in customers' online portals)
• Assist in month-end and year-end close and audit processes related to AR.
• Identify and implement process improvements to streamline AR functions.
• Train, mentor, and develop AR staff, including performance reviews and career development
• Conducting and approving customer credit checks as needed and answering collections calls
• Setting up/ maintaining customer accounts in ERP system
• General office duties such as answering phones, filing photocopying invoices, sending emails and collections correspondences.

Requirements

• University Degree or College Diploma in a Finance or Accounting program is required
• Strong understanding of billing and collection processes is preferred
• 2+ years related experience in a similar role is preferred
• Experience with accounting software, preferably Microsoft GP 10.0, considered an asset
• Strong organization skills and attention to detail
• Strong communication and problem solving skills and ability to work well in a team environment
• Ability to multitask in a busy office environment
• Willingness to take on other duties as needed

We are committed to providing an inclusive and barrier-free workplace that reflects the communities we serve. We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, AODA 2005, and Naylor’s Accessibility Policy. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [e-mail].