Accounts Receivable Specialist

Teva Pharmaceuticals; Toronto; Hybrid; CAD 50,000 - 65,000; Full time

Job summary

A leading pharmaceutical company in Toronto is seeking an Accounts Receivable Specialist to manage customer portfolios and ensure timely payments. The ideal candidate will have 3+ years of AR experience and strong attention to detail. The role is hybrid, requiring 3 days onsite, and offers the chance to work with both retail and corporate customers in a collaborative environment.

Qualifications

• 3+ years of AR and deduction resolution experience.
• Prior experience in the pharmaceutical industry is a plus.
• Minimum one year of accounting experience preferred.

Responsibilities

• Manage assigned customer portfolios for timely payments.
• Review and recommend actions on orders on credit hold.
• Assist in processing deductions via credit card applications.

Skills

Excellent communication skills in English

Strong attention to detail

Solid interpersonal and teamwork skills

Proficiency in Excel

SAP experience

Education

High School Diploma

Completed college degree or higher

Tools

Excel

SAP

Job description

Overview

The opportunity

Accounts Receivable Specialist

Hybrid - 3 days onsite

Scarborough, Ontario

We’re looking for a detail-oriented and collaborative AR Specialist to support our retail and corporate customers, including intercompany partners, across our Canadian operations.

What You’ll Do

• Manage assigned customer portfolios to ensure timely payment of open invoices, reduce past due balances, and minimize days outstanding
• Review and recommend actions on orders placed on credit hold
• Support direct customers with credit applications, credit card setup, and resolution of invoice and statement issues
• Assist retail customers in processing deductions via credit card applications
• Review and resolve deduction balances, including:
• Timely assessment of newly deducted claims
• Obtaining missing documentation
• Identifying deduction reasons
• Routing debits to relevant departments for validation
• Submit credit memo requests for validated and approved debits
• Match open deductions against credit memos or unapplied cash, reconcile variances, and initiate collection efforts for invalid deductions
• Maintain accurate updates in the claim management system
• Communicate regularly with internal teams (commercial and intercompany partners) and external contacts (customer AP / AR departments)

How you’ll spend your day

• Maintain AR records to ensure aging is current, credits and collections are applied, and uncollectible amounts are accounted for
• Review and identify newly created deduction claims, gather supporting documentation, and update the claim management system
• Direct debit memos to appropriate departments for validation and follow up on resolution status
• Reconcile invalid variances and initiate timely collection efforts, escalating disputes when necessary
• Perform account maintenance to identify credit-to-debit correlations and submit for offset
• Respond promptly to inquiries from customers, internal departments, and management
• Adhere to Teva’s Safety, Health, Environmental, and Code of Conduct policies

Your experience and qualifications

Required :

• Excellent communication skills in English
• High School Diploma
• 3+ years of AR and deduction resolution experience
• Strong attention to detail
• Solid interpersonal and teamwork skills
• Proficiency in Excel
• SAP experience

Preferred :

• Completed college degree or higher
• Prior experience in the pharmaceutical industry
• Minimum one year of accounting experience