Accounts Receivable Representative

Stantec; Dartmouth; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Accounts Receivable Representative, where you will play a crucial role in managing collections and ensuring financial accuracy. This position involves collaborating with a dynamic accounting team to handle payment processing, client communications, and credit reviews. You will have the opportunity to develop effective collection strategies while fostering strong relationships with clients and colleagues. If you are detail-oriented, proactive, and ready to make a significant impact in a supportive environment, this role is perfect for you.

Qualifications

• 2-3 years of experience in a collections role with proven success.
• Strong understanding of accounting concepts and principles.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Perform collections on defaulted accounts following corporate policies.
• Prepare and manage account correspondence related to collections.
• Coordinate payment arrangements and resolve client inquiries.

Skills

Collection Skills

Customer Service

Time Management

Communication Skills

Accounting Principles

Education

High School Diploma

Post-secondary Education

Tools

MS Office Suite

ERP Software

Dun & Bradstreet Software

Oracle

Job description

Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 32,000 employees in over 450 locations across 6 continents. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company stronger. Explore opportunities in Financial Services.

Your Opportunity

Stantec is looking for a detail-oriented and proactive Accounts Receivable Representative to join our team. Working in collaboration with our entire accounting team, you will be responsible for preparing collection letters, processing payments, and updating software systems with collections activities and payments. Under direct supervision, you will communicate with debtors, providing information regarding defaulted accounts, handling disputes, and preparing payment arrangements.

Your Key Responsibilities

1. Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.
2. Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.
3. Prepare and manage account correspondence including overdue, final, and ad hoc notices.
4. Field client inquiries on invoices and resolve issues using soft collection skills.
5. Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
6. Perform record retention responsibilities.
7. Work with Stantec’s Project Managers and Project Accountants to resolve issues in a timely manner.
8. Verify initial client setup information or changes to ensure accurate billing details.
9. Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.
10. Develop and implement appropriate collection strategies as necessary (liens, outside collection agencies, etc.) in conjunction with other stakeholders.
11. Perform other similar and related duties as assigned.

Your Capabilities and Credentials

1. Previous experience in a collection-related role(s), where success was demonstrated based on established metrics.
2. Understanding of accounting concepts and principles.
3. Ability to work independently with general supervision as well as work well in a team environment.
4. Ability to interact and communicate effectively with customers, vendors, and employees throughout the organization.
5. Excellent time management skills.
6. Experience in an office environment.
7. Proficient in MS Office and ERP Software.
8. Excellent customer service skills.
9. Knowledge of administrative processes.

Education and Experience

1. High School Diploma with a minimum of 2-3 years’ experience or an equivalent combination of post-secondary education and experience.
2. Advanced expertise utilizing a Windows environment, including the full suite of Microsoft Office programs, namely Word, Excel, Outlook, PowerPoint, and Adobe/Reader/Writer.
3. Strong written and oral communication skills.
4. Strong attention to detail.
5. Solid knowledge of general accounting practices.
6. Able to develop solid working relationships.
7. A/E industry experience in a professional services environment preferred.
8. Oracle experience is considered an asset.

This description is not a comprehensive listing of activities, duties, or responsibilities that may be required of the employee, and other duties, responsibilities, and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.