Accounts Receivable Clerk

Culligan; Cambridge; On-site; CAD 38,000 - 50,000; Full time

Job summary

Culligan is seeking an Accounting Clerk to provide essential support to the Accounts Payable and Receivable departments. This role entails handling customer inquiries, performing collection calls, reconciling payments, and ensuring accurate financial operations. The ideal candidate will have a High School Diploma and possess strong negotiation, computer, and communication skills. We value teamwork and a positive attitude in a fast-paced environment. Join us today to make a difference in water solutions!

Benefits

Employee assistance program

RRSP match

Paid time off

Dental care

Additional training opportunities

Qualifications

• Strong diplomatic negotiation and conflict resolution skills to handle late payments and delinquent accounts.
• Strong computer skills with focus on Microsoft programs (Excel, Outlook, Word, etc.).
• Ability to meet deadlines and work in a fast-paced environment.
• Effective attention to detail and a high degree of accuracy.
• Strong work ethic and positive team attitude.
• Able to effectively communicate both verbally and in writing.
• Able to develop effective working relationships with co-workers and external customers.

Responsibilities

• Answer all incoming customer phone calls and emails and complete customer requests.
• Contact all customers with an outstanding balance with the intention of clearing past due amounts make payment arrangements as needed.
• Perform outbound collection calls for customers that are 90-150 days past due.
• Assist branches with 30-89 days past due as time permits.
• Make small adjustments as needed and request refunds as detailed in refund policy.
• Assist branches with billing discrepancies when requested.
• Review accounts on credit hold for release as requested by branches.
• Post and reconcile customer payments to accounts; credit card, cheques online / EFT.
• Monitor and proactively inform management of delinquent accounts which require further action.
• Update customer information and contact information as needed (PAP / EFT).
• Investigate and correct address for undeliverable customer emails.
• Print / email and distribute daily, weekly and monthly invoices, statements, and past due notices.
• Assist in supporting any audit requirements as necessary.
• Maintain collection goals and general A / R performance levels.
• Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers.

Skills

Customer Service

Collection calls

A / R Management

Excel

General Ledger Accounting

Credit memos

Delinquents Account

Vendor Invoices

Education

High School Diploma

Job description

Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

The Accounting Clerk provides administrative support to the Accounts Payable and Accounts Receivable departments.

PRIMARY DUTIES AND RESPONSIBILITIES :

• Answer all incoming customer phone calls and emails and complete customer requests
• Contact all customers with an outstanding balance with the intention of clearing past due amounts make payment arrangements as needed
• Perform outbound collection calls for customers that are 90-150 days past due
• Assist branches with 30-89 days past due as time permits
• Make small adjustments as needed request refunds as detailed in refund policy
• Assist branches with billing discrepancies when requested
• Review accounts on credit hold for release as requested by branches
• Post and reconcile customer payments to accounts; credit card cheques online / EFT
• Monitor and proactively inform management of delinquent accounts which require further action
• Update customer information and contact information as needed (PAP / EFT)
• Investigate and correct address for undeliverable customer emails
• Properly code accounts as needed to comply with CCA requirements
• Print / email and distribute daily weekly and monthly invoices statements and past due notices
• Print and distribute miscellaneous reports as requested
• Assist in supporting any audit requirements as necessary
• Maintain collection goals and general A / R performance levels
• Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers
• Other related duties as assigned

QUALIFICATIONS :

• High School Diploma required
• Strong diplomatic negotiation and conflict resolution skills to handle late payments and delinquent accounts
• Strong computer skills with focus on Microsoft programs (Excel Outlook Word etc.)
• Ability to meet deadlines and work in a fast-paced environment
• Effective attention to detail and a high degree of accuracy
• Strong work ethic and positive team attitude
• Able to effectively communicate both verbally and in writing
• Able to develop effective working relationships with co-workers and external customers

PHYSICAL DEMANDS :

• Sedentary physical demand level
• Hand and finger dexterity is required
• Occasional standing and walking about the office are required
• Limited bending light lifting stretching twisting or climbing is required

We Offer

• Compensation

Hourly base pay

• Employee referral bonus
• Annual performance review (potential pay increase)

Dental care

• Extended health care
• Life insurance
• Employee assistance program
• RRSP match (after three months)
• Work / Life Balance
• Monday through Friday
• Paid time off
• Paid holidays
• Training

Paid Culligan training

• Direct Career Tracks : We love to promote from within!

Office Manager

• Management
• Supportive Workplace

Non-toxic work environment

• Open door policy with management
• Company lunches dinners and parties!

Our Mission

• As the leading quality water expert Culligan is committed to help individuals families and communities in need of clean safe water.

Our Values

• Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices and we make sustainability a key focus of everything we do.

Apply today!

We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities Indigenous peoples and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.

About Culligan

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy delicious water for our customers in their homes offices businesses and industrial facilities around the world. Our complete line of water softeners water filtration systems commercial and industrial water treatment solutions drinking water systems whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner and not to Culligan Corporate.

Key Skills

Vendor Invoices,Customer Service,Collection calls,A / R Management,credit memos,Past due Account,General Ledger Accounting,Accounting,Excel,Payroll,Account Balances,Credit Card,Financial statement,Delinquents Account,CPA

Employment Type : Full-Time

Experience : years

Vacancy : 1

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