Accounts Receivable Clerk

Culligan International; Cambridge; On-site; CAD 80,000 - 100,000; Full time

Job summary

Culligan International seeks an Accounting Clerk who will provide administrative support to the Accounts Payable and Receivable departments. The ideal candidate will handle customer communications, manage accounts, and ensure timely collection of payments while maintaining financial confidentiality. This role requires strong negotiation skills and the ability to thrive in a fast-paced environment, along with proficiency in Microsoft Office tools.

Benefits

Employee referral bonus

Annual performance review

Dental care

Extended health care

Life insurance

Paid time off

Paid holidays

Training

Non-toxic work environment

Company lunches, dinners, and parties

Qualifications

• Strong computer skills with focus on Microsoft programs.
• Ability to meet deadlines and work in a fast-paced environment.
• Effective attention to detail and a high degree of accuracy.

Responsibilities

• Answer customer phone calls and emails; complete requests.
• Contact customers with outstanding balances and make payment arrangements.
• Post and reconcile customer payments to accounts.

Skills

Diplomatic skills

Negotiation

Conflict resolution

Attention to detail

Communication

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

The Accounting Clerk provides administrative support to the Accounts Payable and Accounts Receivable departments.

PRIMARY DUTIES AND RESPONSIBILITIES :

• Answer all incoming customer phone calls and emails and complete customer requests
• Contact all customers with an outstanding balance with the intention of clearing past due amounts, make payment arrangements as needed
• Perform outbound collection calls for customers that are 90-150+ days past due
• Assist branches with 30-89 days past due as time permits
• Make small adjustments as needed, request refunds as detailed in refund policy
• Assist branches with billing discrepancies, when requested
• Review accounts on credit hold for release as requested by branches
• Post and reconcile customer payments to accounts; credit card, cheques, online / EFT
• Monitor and proactively inform management of delinquent accounts which require further action
• Update customer information and contact information as needed (PAP / EFT)
• Investigate and correct address for undeliverable customer emails
• Properly code accounts as needed to comply with CCA requirements
• Print / email and distribute daily, weekly, and monthly invoices, statements and past due notices
• Print and distribute miscellaneous reports, as requested
• Assist in supporting any audit requirements, as necessary
• Maintain collection goals and general A / R performance levels
• Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers
• Other related duties as assigned

QUALIFICATIONS :

• High School Diploma required
• Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts
• Strong computer skills with focus on Microsoft programs (Excel, Outlook, Word, etc.)
• Ability to meet deadlines and work in a fast-paced environment
• Effective attention to detail and a high degree of accuracy
• Strong work ethic and positive team attitude
• Able to effectively communicate both verbally and in writing
• Able to develop effective working relationships with co-workers and external customers

PHYSICAL DEMANDS :

• Sedentary physical demand level
• Hand and finger dexterity is required
• Occasional standing and walking about the office are required
• Limited bending, light lifting, stretching, twisting, or climbing is required

We Offer

• Compensation

Hourly base pay

• Employee referral bonus
• Annual performance review (potential pay increase)

Dental care

• Extended health care
• Life insurance
• Employee assistance program
• RRSP match (after three months)
• Work / Life Balance
• Monday through Friday
• Paid time off
• Paid holidays
• Training

Paid Culligan training

• Direct Career Tracks : We love to promote from within!

Office Manager

• Management
• Supportive Workplace

Non-toxic work environment

• Open door policy with management
• Company lunches, dinners, and parties!

Our Mission

• As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, safe water.

Our Values

• Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.

Apply today!

We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.

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Receivable Clerk • Cambridge, Region of Waterloo, Canada