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Accounts Receivable Advisor- Bilingual

Chartwell Retirement Residences

Mississauga

On-site

CAD 42,000 - 44,000

Full time

12 days ago

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Job summary

A leading company in health care is seeking a Bilingual Accounts Receivable Advisor to join its team in Mississauga. This full-time position involves managing billing issues, improving receivable processes, and ensuring compliance with corporate policies. The ideal candidate possesses strong organizational skills and works well under pressure while maintaining attention to detail.

Qualifications

  • 4-6 years of experience in Accounts Receivable.
  • Bilingualism is required.
  • Education: College diploma or University degree.

Responsibilities

  • Oversee resident maintenance and billing processes.
  • Monitor and track collections for accounts over 30 days.
  • Respond to all properties and residents’ queries.

Skills

Knowledge of the Accounts Receivable cycle
Strong organizational skills
Strong attention to detail
Ability to work under pressure
Bilingualism

Education

College diploma or University degree

Tools

Microsoft Word
Microsoft Excel
Yardi

Job description

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Scope of the position

Reporting to the Accounts Receivable Manager, the Accounts Receivable Advisor’s primary responsibility is to support the residences for all billing related issues and collections, proactively identify opportunities to improve, develop and maintain procedures for receivables processes.

Key Activities

Complete responsibility for accounts receivable procedures for a portfolio of properties including but not limited to:

  • To always provide an exceptional customer experience.
  • To oversee the resident maintenance and billing processes
  • Ensure internal control reports are received timely and have appropriate approvals and ensure compliance to corporate policies
  • To ensure leases are accurately completed and are reflected accordingly in the billing system
  • Review census for accuracy and timely processing of resident movement (move in’s, move out’s, room changes, rent changes, etc.)
  • Apply bank deposits against outstanding resident amounts as soon as information is received
  • To calculate resident yearly rent increases and distribute monthly by the due date
  • To follow up on resident refunds, current and stale dated
  • Timely processing of NSF payments and follow up with the property on payment
  • Monitor and track collections activities for all accounts over 30 days
  • To prepare monthly detailed outstanding analysis for properties on the top 10 list
  • Generate and distribute the properties monthly billing report and EFT in accordance with the set deadlines
  • Follow up with properties at month end to have a timely closing of the books
  • To establish effective working relationships with management in the homes and provide support and telephone training as required
  • Respond in a timely and clear manner to all properties and residents’ queries.
  • Update and maintain residents’ securities and last month rent deposits listings in the system
  • To proactively identify opportunities to improve receivables processes
  • To develop and maintain procedures for receivables processes
  • Other duties as assigned by the Manager

Qualifications

Experience:

  • Functional – Accounts Receivable 4-6 years
  • Bilingualism is required

Education:

  • College diploma or University degree

Skills & Abilities

  • Strong knowledge of the Accounts Receivable cycle and how it relates to finance
  • Knowledge of Microsoft Word and Excel (intermediate)
  • Experience in Yardi considered an asset
  • Ability to work under pressure and multi-task
  • Ability to work independently
  • Strong organizational skills
  • Strong attention to detail
  • Excellent understanding of the Accounts Receivable Policies and Procedures
  • Demonstrates Chartwell’s values of RESPECT
Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Accounting/Auditing
  • Industries
    Hospitals and Health Care

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