The Opportunity:
As part of the Accounting Services team, the Accounts Receivable Administrator is responsible for processing and monitoring incoming payments, securing revenue by collecting outstanding accounts, and resolving discrepancies. This position also generates financial reports on accounts receivable status and supports the accounting team by processing daily revenue import journal entries.
Responsibilities include:
- Completing the full cycle of accounts receivable for the City, including monthly balancing, processing accounts, and incoming payments in compliance with financial policies.
- Performing daily financial transactions such as verifying, classifying, computing, posting, and recording accounts receivables’ data.
- Preparing invoices, statements, and collection letters to customers; maintaining invoice accounts; verifying discrepancies; and resolving billing issues.
- Reconciling the general ledger to ensure correct accounts receivable postings.
- Resolving credit/debit notes by entering adjustments and examining customer payment plans and history.
- Reviewing invoice requests and auditing for policy compliance.
- Coordinating with external collection agencies and transferring to taxation accounts, including verifying totals and preparing reports.
- Processing import files as journal entries into the financial system.
- Corresponding with customers and internal departments regarding collection issues and inquiries.
- Providing backup support for subsidiary accounts receivable.
- Assisting with external audits as needed.
- Creating and maintaining procedures, and contributing to continuous improvement initiatives.
You Bring:
- Post-secondary education in accounting, such as an Accounting Diploma or Bookkeeping certification.
- Three to five years of accounts receivable and general accounting experience.
- Excellent attention to detail and accuracy.
- Strong customer service skills.
- Proficiency in Microsoft Office.
- Experience with Great Plains or similar software is an asset.
- Experience with SharePoint and municipal environments is an asset.
- Ability to manage relationships with customers and handle sensitive collection matters.
- Ability to work independently in a deadline-driven environment.
- Strong prioritization skills and flexibility to adapt to shifting priorities.
- Efficiency and accuracy in work.
- Ability to thrive in a fast-paced, team-oriented environment.
We Offer:
Competitive compensation and benefits:
- EAP (Employee Assistance Program)
- Annual Genesis Place pass for adults
We promote connection and culture through continuous learning, team building, and social events to ensure excellent service to our community.
Additional Information:
This is a full-time, 4-month term position (37.5 hours per week).