Accounts Receivable Administrator

Sonova; Mississauga; On-site; CAD 45,000 - 65,000; Full time

Job summary

A company in Peel Region, Mississauga is seeking an Accounts Receivable Administrator responsible for managing the entire accounts receivable cycle. This role requires effective communication and collaboration, ensuring timely collections and resolution of billing issues. Candidates should have relevant experience, strong attention to detail, and proficiency in tools such as Excel and SAP. The position offers a flexible hybrid work environment and a supportive culture focused on employee well-being and continuous improvement.

Benefits

Flexible hybrid work environment

Rich benefits including wellness services

Mentorship and career development plans

Qualifications

• Experience in Accounts Receivable administration and collections.
• Knowledge of billing and collection procedures.
• Commitment to excellent customer service.

Responsibilities

• Manage the full accounts receivable cycle including collections and billing issue resolution.
• Engage positively with internal and external customers.
• Prepare AR reports and assist in other finance-related tasks.

Skills

Customer Service

Attention to Detail

Communication Skills

Tools

SAP

Excel

Word

Outlook

Job description

Accounts Receivable Administrator

The Accounts Receivable Administrator is responsible for managing the full accounts receivable cycle, including collections, billing issue resolution, cash application, credit monitoring, and reporting. The role involves supporting internal and external customers through effective communication and collaboration.

Responsibilities:

• Make collection calls and/or correspond with customers, focusing on delinquent accounts and DSO results.
• Resolve collection issues, process customer credit memos, review account adjustments, and address billing and short payment discrepancies.
• Verify discrepancies and resolve clients’ billing issues.
• Monitor and maintain the complete AR portfolio.
• Set up new accounts.
• Monitor customer credit terms and establish payment plans.
• Manage COD accounts.
• Monitor and release held orders.
• Process and reconcile incoming payments via cheque, wire, EFT, and credit cards.
• Ensure accurate cash applications and prepare bank deposits.
• Engage positively and collaboratively with internal and external customers.
• Perform other tasks to support customer needs.
• Coordinate with sales and senior management to accelerate collections when necessary.
• Prepare AR reports for the Finance Manager or Director of Finance.
• Run and mail monthly statements.
• Assist and occasionally back up the Sales Analyst & Customer Loyalty functions.
• Participate in team planning meetings.

Qualifications:

• Experience in Accounts Receivable administration and collections, with some accounting background.
• Knowledge of billing and collection procedures.
• Commitment to excellent customer service.
• Proficiency in Excel, Word, Outlook, and SAP.
• Strong attention to detail, goal-oriented, with strong ethics.
• Excellent written and verbal communication skills.
• Ability to work in a team environment.
• Ability to prioritize and manage multiple responsibilities.

A minimum internet speed of 200Mb/sec download and 10Mb/sec upload is required for remote/hybrid work at Sonova.

If you’re willing to learn and grow, we want to hear from you!

Apply via our online platform. Only direct applications are considered. Sonova does not recruit via app, telegram, carrier pigeon, or other non-human methods. If offered a job without speaking to someone, please contact us.

What we offer:

• An exciting and challenging work environment
• A collaborative culture
• Opportunities for continuous self-improvement
• Flexible hybrid work environment
• A company that values diversity and inclusion
• Rich benefits, including wellness, paramedical services, and competitive compensation with variable components and pension employer match
• Mentorship and career development plans

SonovaCanada is a certified Great Place to Work (May 2024 - May 2025).

How we work:

We prioritize employee well-being and foster an inclusive, engaging, and collaborative environment. Our hybrid work model offers flexibility and supports work-life balance, encouraging innovation and motivation.