Accounting Associate, Member Payments

MSH Americas - Diot-Siaci Group; Calgary; Hybrid; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Laptop provided

Hybrid work environment

Job summary

MSH Americas is seeking an Accounting Associate, Member Payments on a contractual basis to support the Finance team. You will process and support high-volume claims payments from multiple trust accounts, ensure proper posting in accounting systems, and assist with payment inquiries while maintaining accurate records.

The role requires 3+ years in accounting or related roles, strong Excel skills, and the ability to handle multiple priorities in a hybrid work environment in Canada.

Qualifications

• 3+ years in accounting, accounts payable, claims payments, or related role.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities in a high-volume, deadline-driven environment.
• Proficiency with Microsoft Office, including intermediate Excel skills.

Responsibilities

• Process and support high-volume claims payments from multiple trust bank accounts.
• Ensure claims are properly integrated, batched, and posted within accounting systems.
• Review and process claim payment voids and stop payment requests.
• Assist the Claims team by investigating and resolving payment-related inquiries.
• Maintain accurate financial records and payment documentation.

Skills

3+ years accounting experience

Organizational skills

Time management

Excellent communication

Microsoft Excel

Learning new systems

Tools

Microsoft Excel

Job description

At MSH, passion meets profession. We're a team of dedicated enthusiasts who find genuine fulfilment in what we do, and we're looking for someone who feels the same way.

MSH Americas is looking for a detail-oriented and motivated Accounting Associate, Member Payments to join our Finance team on contractural basis. In this role, you will play a key part in ensuring timely and accurate claims payments while supporting day-to-day accounting operations.

What You'll Be Doing

As an Accounting Associate, Member Payments, you will:

• Process and support high-volume claims payments from multiple trust bank accounts
• Ensure claims are properly integrated, batched, and posted within accounting systems
• Review and process claim payment voids and stop payment requests
• Assist the Claims team by investigating and resolving payment-related inquiries
• Maintain accurate financial records and payment documentation
• Identify discrepancies in claims payment data and collaborate with internal teams to resolve them
• Print, process, and distribute claim cheques and supporting documents, including Explanation of Benefits (EOBs)
• Support the sorting and handling of returned mail and cheques
• Update and maintain process documentation and standard operating procedures (SOPs)
• Complete daily KPI tracking and reporting
• Maintain a high level of confidentiality and professionalism in all interactions

What We're Looking For

Required Qualifications

• 3+ years of experience in an accounting, accounts payable, claims payment, or related role
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities in a high-volume, deadline-driven environment
• Strong attention to detail and accuracy
• Sound judgment and proactive problem-solving skills
• Proficiency with Microsoft Office, including intermediate Excel skills
• Ability to learn and adapt to new systems and software

Nice to Have

• Experience within the insurance industry, brokerage, or managing general agency environment
• Experience processing a high volume of payments daily

What's In It for You

• Salary Range: 45-50k CAD annually + Variable Bonus (Final compensation will reflect the candidate's experience, skills, and qualifications)
• Hybrid work environment, Monday to Friday, standard hours
• Laptop provided
• A collaborative team environment with real ownership from day one
• Inclusive, supportive leadership that genuinely invests in your success

MSH is an equal opportunity employer committed to fostering an inclusive, barrier-free recruitment process. We welcome applications from all qualified individuals regardless of race, ancestry, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status, or disability.

If you require accommodation at any stage of the recruitment process, please reach out. We will work with you in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

We thank all applicants for their interest. Only those selected for an interview will be contacted.

In accordance with Ontario's Working for Workers Four Act, 2024, MSH confirms that artificial intelligence tools may be used in the recruitment and selection process for this position.