Accounting Assistant I - Corporate Billings

City of Edmonton; Edmonton; On-site; CAD 62,000 - 78,000; Full time

Job summary

The City of Edmonton is seeking an Accounting Assistant I - Corporate Billings to support the processing and generation of customer invoices, manage refunds and payment reminders, and handle AR-related reconciliations for City departments. You will work within established policies to deliver timely, accurate billing with a focus on service and compliance.

Responsibilities include processing corporate billings, daily invoicing, customer account management, and responding to inquiries, while

Qualifications

• Recognized accounting certificate required.
• Minimum one year of experience in an office environment.

Responsibilities

• Process corporate, fleet, and S&D invoicing through various billing channels.
• Manage a portfolio of customer accounts including rent, leases, and transit billings.
• Validate submitted information and ensure compliance with accounting distributions.
• Generate daily invoices and payment reminders via mail or electronic invoicing.
• Perform AR and GL reconciliations to ensure collectability and minimize bad debts.
• Review and process refunds on overpayments and clear small balances.
• Reconcile AR GL accounts such as 204000 auto post and 201180 warranty.
• Respond to customer inquiries and resolve disputed invoices.
• Other related responsibilities.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Team player

Education

Accounting certificate

Tools

SAP AR module

Microsoft Excel

Google applications

Accounting software

Job description

The Corporate Accounts Receivable (AR) team is responsible for the delivery of internal and external billings for goods and/or services provided by the City. As an Accounting Assistant I - Corporate Billings, your primary role will be processing and generating customer invoices and payment reminders, managing customer account reconciliations, and generating accounting reports. You will provide excellent customer service on behalf of City departments in accordance with defined policies and procedures. Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive, and service-minded style.

What will you do?

• Process Corporate billings, Fleet billings, and Sales & distribution (S&D) invoicing for various services and/or goods provided by the City through Billing advice requests, pass-offs, uploads, S&D, and M5 billing simulations
• Manage a portfolio of assigned customer accounts, such as Rent, Leases, various Transportation portfolios, Transit, and Fleet Billings
• Check, review, validate, and enter information submitted, ensuring the adequacy of supporting documents for completeness and accuracy, as well as compliance with business process requirements and accounting distribution (i.e., Cost Centres, Work orders, Net Work Activity, and internal orders)
• Generate corporate daily invoices and payment reminders, including mail-out and electronic invoicing
• Perform periodic AR customer account and General Ledger reconciliations for daily, weekly, and month-end clearing and transfers to ensure collectability and minimize bad debts
• Check, review and process refunds to customers on over payments and clear over and under small balances
• Reconcile General Ledger Accounts related to AR such as 204000 auto post accounts and Warranty account 201180
• Review and analyze customer accounts, respond to customer inquiries over the phone or in written form, and resolve disputed invoices
• Other related responsibilities

Qualifications:

• A recognized accounting certificate
• One (1) year of experience in an office environment

Assets:

• Demonstrated competency in the use of Microsoft Word, Excel, Google applications, and other financial software (e.g., SAP AR module)
• Basic knowledge of accounting and administrative procedures and regulations, including GAAP, FOIP and GST

Skills required for success:

• Knowledge of corporate and departmental policies, procedures, bylaws, and processes, as well as provincial and federal legislation regarding accounts receivable duties
• Strong customer service and communication skills to deal courteously with the public over the phone and in writing, utilizing positive problem-solving abilities
• Strong organizational skills to deliver large volumes of work within defined timelines while working independently with high attention to detail
• Ability to contribute as a positive team player in a customer-focused service environment
• Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
• Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment:

• Applicants may be tested
• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about your benefits https://bit.ly/COEbenefits.

Up to 1 temporary full-time position up to 18 months in accordance with Article 18.02 of the Collective Agreement

Hours of Work: 40 hours per week, Monday - Friday

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary Range: $29.924 - $37.552 (Hourly) ; $62,481.310 - $78,408.580 (Annually)

Recruitment Consultant: KE/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation