Accounting and Onboarding Support Officer (18-Month Contract), Real Estate Secured Lending (RESL)

Scotiabank; Toronto; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking an Accounting and Onboarding Support Officer for an 18-month contract. This role is crucial in enhancing the Real Estate Secured Lending team's success by ensuring compliance with regulations and improving processes. You will champion a customer-focused culture while managing accounting tasks and supporting employees in various sales channels. This position offers a dynamic environment where your contributions will directly impact the team's efficiency and effectiveness. Join a purpose-driven team that values diversity and inclusion, and take advantage of opportunities for professional growth and community engagement.

Benefits

Flexible vacation

Tuition assistance

Competitive rewards program

Community engagement opportunities

Upskilling through online courses

Qualifications

• Experience managing a central inbox for back-office support.
• Strong understanding of accounting principles and procedures.

Responsibilities

• Provide accounting and onboarding support to sales channels.
• Prepare and submit business-related invoices and expense reports.

Skills

Back-office support experience

Internal expense systems (SmartBuy, PRC)

Microsoft Office proficiency

Communication skills

Time management skills

Organizational skills

Understanding of accounting principles

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Title: Accounting and Onboarding Support Officer (18-Month Contract), Real Estate Secured Lending (RESL)

Requisition ID: 222020

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

What you will be doing:

As the Accounting and Onboarding Support Officer, you will contribute to the overall success of Real Estate Secured Lending (RESL) in Canada by ensuring that individual goals, plans, and initiatives are executed and delivered in alignment with the team’s business strategies and objectives. You will also ensure that all activities are conducted in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

• Champion a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.
• Manage a central intake inbox and provide timely, effective accounting and onboarding support to employees in the Home Financing Solutions (HFS) and Scotia Mortgage Authority (SMA) sales channels.
• Prepare and submit business-related invoices and employee expense reports, liaising with Global Payment Operations (GPO) to ensure timely payments and proper expense coding.
• Ensure all business-related expenses are accurately tracked and documented, assisting in the creation of regular reporting for leadership review.
• Analyze existing accounting and onboarding policies and processes to identify efficiencies and improve the employee experience.
• Understand how the Bank’s risk appetite and risk culture should be considered in daily activities and decisions.
• Actively pursue effective and efficient operations within their respective areas, in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring adherence to day-to-day business controls to meet obligations related to operational compliance, AML/ATF/sanctions, and conduct risk.
• Champion a high-performance environment and contribute to an inclusive workplace culture.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• Prior experience in a back-office support role, including managing a central inbox
• Previous experience using internal expense systems to process payments (e.g., SmartBuy, Payment Request Centre (PRC))
• Proficiency in Microsoft Office (Word, Excel, and Outlook)
• Proven communication, time management, and organizational skills
• A strong understanding of accounting principles and procedures

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards Program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.