Account Supervisor - Market & Patient Access

Syneos Health, Inc.; Canada; Remote; CAD 90,000 - 105,000; Full time

Job summary

Syneos Health Communications in Canada is seeking an Account Supervisor for Market & Patient Access to drive large-scale, high-visibility projects while maintaining close client relationships. You will manage budgets and collaborate with teams to deliver on-brand, on-time work.

Minimum 5 years in marketing or agency roles and market/patient access expertise are required, with a focus on multitasking under pressure in a fast-paced environment. Remote role with strong growth potential.

Qualifications

• Minimum 5 years of relevant client experience in marketing or other related disciplines.
• Market and patient access support experience is required.
• Ability to multitask and perform under pressure in a fast-paced environment.

Responsibilities

• Manage client budgets (timely estimate submissions and compliance; prompt revision if required).
• Assist in financial control of account, both utilization and profitability; partner with account biller to facilitate accurate monthly invoicing.
• Partner with creative services manager and creative team leader to ensure delivery of breakthrough ideas on brand positioning and standards.
• Help facilitate a strong, cohesive team focused on priorities and client products.
• Manage team communication related to project management.

Skills

Client management

Budget management

Team leadership

Job description

Account Supervisor - Market & Patient Access

Updated: September 29, 2026
Location: Remote, Canada
Job ID:18606

Spherico is the market and patient access agency of Syneos Health Advertising Group. We exist because Syneos Health believes access is essential: life-saving and life-enhancing therapies should be available at the right time, every time. We communicate with payers, integrated delivery networks, health systems, providers, patients, caregivers, pharmacists, and others. When brands need to gain or optimize access, so their medicines reach their potential, Spherico identifies unmet needs and the drivers that magnify a product’s value—and we find ways to accelerate growth, regardless of the barrier. Our diverse capabilities—strategy, advertising, digital, communications planning, predictive modeling, media, and market research—are delivered by a team of best-in-class marketers. We develop strategic marketing solutions for pharmaceutical, biotech and health-and-wellness clients around the world. We create experiences that involve, inspire, educate and activate people through ongoing brand journeys.

You are intelligent, passionate, and able to affect change.

In this role, you will work on high-visibility, large-scale projects while maintaining close individual relationships. You will serve as a reliable manager to direct reports throughout project development and implementation. You will:

• Manage client budgets (timely estimate submissions and compliance; prompt revision if required); manage client demands & agreed budget
• Assist in financial control of account, both utilization and profitability; partner with account biller to facilitate accurate monthly invoicing, follow up on accounts receivables; help prepare regular reporting/reconciliations
• Partner with creative services manager and creative team leader to manage and lead the team in all aspects of project development; ensure delivery of breakthrough ideas/work consistent with brand positioning and GSW-W standards (i.e.,excellent creative, on target strategically, on time, and on budget)
• Help facilitate a strong, cohesive team that is focused on priorities, knowledgeable about client(s)’ products and services
• Manage team communication (specific to project management)
• Minimum 5 years of relevant client experience in marketing or other related disciplines OR Minimum 5 years of relevant agency experience
• Market and patient access support experience is required
• Ability to multitask and perform under pressure in a fast-paced environment
• Strong knowledge of general pharmaceutical marketing and sales, as well as disease state and product science, therapeutic market, and competition

Desired Requirements:

• Individual should be a self-starter/self-motivator

The annual base salary for this position ranges from $90,000 to $105,000 CAD. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health Communications? We are powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life®. We have a proven pedigree in health, with industry titans in every facet of healthcare. This eliminates guesswork and fuels our passion for total, life-changing solutions. At the heart of health, we’re uniquely poised to predict what’s next and respond to the market’s demand for smarter and faster answers. We are able to help our customers make important decisions within their business due to our unique understanding of the complexities that come along with working in the healthcare industry. Syneos Health Communications is able to make the complex, simple.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients.