Account Supervisor

Leo Toronto; Toronto; On-site; CAD 78,000 - 85,000; Full time

Job summary

Leo Burnett Toronto is seeking an Account Supervisor to manage day-to-day account operations, creative asset management and execution with oversight from a senior lead. You will cultivate strong relationships with agency partners and clients, support junior team members, and help steer campaigns from brief to delivery while maintaining brand standards and timelines.

This role requires 3–5 years in agency account management, excellent communication, and a collaborative mindset to thrive in a fast

Qualifications

• 3-5 years of agency account management experience.
• Strong project management and ability to multi-task.
• Excellent verbal and written communication, and interpersonal skills.

Responsibilities

• Strategic and creative collaboration with internal teams including Creative, Planning and Production.
• Lead secondary elements of campaign deliverables independently with selective oversight of senior account lead.
• Brand/product knowledge champion (product features/pricing/ benefits/competitive advantage).
• Champion agency understanding of competitive landscape, competitive ad reviews, program assessments & marketplace trends, news and reports.
• Collaborate with Creative Team; ensure adherence to strategy and client/brand standards as well as feedback.
• Lead weekly status meetings (internally and with client).
• Develop and deliver tactical briefs and post reports.
• Creative production collaboration w/integration partners.
• Guide and oversee assigned project budgets.
• Provide input, consultation and cooperation with other agency and client partners.
• Support and facilitate the growth of junior team members, consistently leading by example.
• Occasional travel as required.

Skills

Account management

Project management

Communication

Interpersonal skills

Attention to detail

Team player

Job description

We’re a creative consultancy. That means we put creativity at the center of all our thinking—be it strategic consulting, design and advertising or product and service design. If you believe in the power of creativity to transform how people think and behave, you’re in the right place.

Overview

The Account Supervisor’s primary responsibility will be to manage and support day‑to‑day account operations, creative asset management, and execution with the oversight of a senior lead, while establishing strong relationships with agency partners and clients at the appropriate level. They will also support the development of junior members on their team.

Reporting Relationships:

This position reports to the Account Director, Group Account Director and VP, Group Account Director.

Responsibilities

• Strategic and creative collaboration with internal teams including Creative, Planning and Production.
• Lead secondary elements of campaign deliverables independently with selective oversight of senior account lead.
• Brand/product knowledge champion (product features/pricing/ benefits/competitive advantage).
• Champion agency understanding of competitive landscape, competitive ad reviews, program assessments & marketplace trends, news and reports.
• Collaborate with Creative Team; ensure adherence to strategy and client/brand standards as well as feedback.
• Lead weekly status meetings (internally and with client).
• Develop and deliver tactical briefs and post reports.
• Creative production collaboration w/integration partners.
• Guide and oversee assigned project budgets.
• Provide input, consultation and cooperation with other agency and client partners.
• Support and facilitate the growth of junior team members, consistently leading by example.
• Occasional travel as required.

Qualifications

• 3-5 years of agency account management experience.
• Ability to manage process and teams with selective involvement from senior account lead.
• Strong project management skills - ability to independently complete assigned tasks successfully and on-time as well as keep others on top of their assigned tasks and deliverables.
• Ability to manage and support multiple projects - multi-task, prioritize and adjust quickly to changing priorities.
• Strong communication skills, both verbal and written.
• Good interpersonal ability.
• Demonstrates initiative and is proactive.
• Organized with a keen attention to detail.
• Strong team mentality with the ability to function at high level in both lead and supports roles with various personalities.
• Creative, quick and conceptual thinker and problem solver.
• Ability to work well under pressure and with strict deadlines.

Additional Information

Transparency matters to us. The salary range for this position is 78,000$ to 85,000$ per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.

AI Use

We use artificial intelligence tools to support parts of our hiring process, such as reviewing applications or analysing resumes. These tools assist our recruitment team but never replace human decision‑making. We believe in a human‑first approach, where your experience and potential are recognised by people.

Leo Burnett Toronto is an equal opportunity employer with a strong commitment to diversity and inclusion.

Drawing on valuable perspectives and insights from our unique workforce allows us to continue sharing our best work with the world.

We encourage applications from all qualified individuals and will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request.