Account Supervisor

Publicis Health; Toronto; On-site; CAD 85,000 - 95,000; Full time

Job summary

Publicis Canada is seeking an Account Supervisor with pharma/healthcare advertising experience to support a leading U.S. pharmaceutical client. The ideal candidate will manage day-to-day account operations, asset coordination, and execution under senior oversight, while building strong client and partner relationships.

Requirements include 6+ years in agency account management, deep knowledge of U.S. healthcare advertising and oncology experience, with proven DTC and HCP campaign leadership.

Qualifications

• 6+ years of agency account management experience.
• In-depth understanding of pharmaceutical marketing and U.S. healthcare advertising standards.
• Proven experience with DTC and HCP campaigns across oncology.
• Oncology experience is required.
• Strong project management and ability to multi-task and meet deadlines.
• Excellent written and verbal communication; team collaboration.

Responsibilities

• Strategic and creative collaboration with internal teams including Creative, Planning and Production.
• Lead campaign deliverables with oversight from a senior account lead.
• Maintain brand/product knowledge including features, pricing, benefits.
• Monitor competitive landscape and industry trends.
• Collaborate with Creative Team to ensure strategy and client standards.
• Run weekly status meetings with internal teams and clients.
• Develop tactical briefs and post-campaign reports.
• Coordinate with integration partners on creative production.
• Oversee assigned project budgets.
• Provide input and support with other agency and client partners.

Skills

DTC campaigns

HCP campaigns

US pharma regulation

Oncology experience

Job description

Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record. Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as Curling, Trivia Nights and more.

Overview

We are looking for an Account Supervisor with experience in pharmaceutical and healthcare advertising to support a leading pharmaceutical client. The ideal candidate has experience working with U.S. pharmaceutical brands and regulations, and leading direct-to-consumer (DTC) and healthcare professional (HCP) campaigns for oncology products. Experience in oncology and the U.S. pharmaceutical market is required.

The Account Supervisor's primary responsibility will be to manage and support day-to-day account operations, creative asset management, and execution with the oversight of a senior lead, while establishing strong relationships with agency partners and clients at the appropriate level.

Responsibilities

• Strategic and creative collaboration with internal teams including Creative, Planning and Production.
• Lead secondary elements of campaign deliverables independently with selective oversight of senior account lead.
• Brand/product knowledge champion (product features/pricing/benefits/competitive advantage).
• Champion agency understanding of competitive landscape, competitive ad reviews, program assessments & marketplace trends, news, and reports.
• Collaborate with Creative Team; ensure adherence to strategy and client/brand standards as well as feedback.
• Lead weekly status meetings (internally and with client).
• Develop and deliver tactical briefs and post reports.
• Creative production collaboration with integration partners.
• Guide and oversee assigned project budgets.
• Provide input, consultation and cooperation with other agency and client partners.

Qualifications

• 6+ years of agency account management experience in an agency setting
• In-depth understanding of pharmaceutical marketing and industry standards across U.S. healthcare/pharmaceutical advertising environment. Strong understanding of regulatory processes and guidelines governing healthcare communications.
• Proven experience with both DTC and HCP campaigns across
• Oncology experience is required, with a proven track record supporting oncology brands, products, or therapeutic area initiatives.
• Ability to manage process and teams with selective involvement from senior account lead.
• Strong project management skills - ability to independently complete assigned tasks successfully and on-time as well as keep others on top of their assigned tasks and deliverables.
• Ability to manage and support multiple projects - multi-task, prioritize and adjust quickly to changing priorities.
• Strong communication skills, both verbal and written.
• Team mentality with the ability to function at high level in both lead and supports roles with various personalities.
• Creative, quick and conceptual thinker and problem solver.
• Ability to work well under pressure and with strict deadlines.

Additional Information

Transparency matters to us. The salary range for this position is $85,000-$95,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources.