Account Supervisor

Cheil Canada; Mississauga; Hybrid; CAD 70,000 - 75,000; Full time

Job summary

Cheil Canada is seeking an Account Supervisor to lead client relationships and integrated marketing initiatives, with a focus on content creator relationship management. The role demands highly organized, commercially minded leadership capable of managing senior clients and complex programs from strategy through execution, ensuring delivery on time and on budget.

The position emphasizes growing existing business, participating in pitches, and maintaining strong financial discipline across the

Qualifications

• 6+ years of experience in strategy/account planning in an ad agency.
• A bachelor’s degree, preferably in business management.
• At least 2 years of experience working within the consumer electronics, communications, or technology sectors.
• Confidence in senior client-facing presentations.
• Collaborative aptitude for ideation and campaign development with creative teams.
• Expertise across multichannel platforms and the ability to convert insights into actionable briefs.
• Demonstrated proactivity in anticipating business challenges and addressing them.
• Proficiency in data metrics, KPIs, analytics, and insight-driven optimizations.
• Exceptional communication skills, verbal and written.
• Proven collaboration with senior leadership within the agency and clients.
• Strong grasp of how media platforms complement each other in an integrated strategy.
• Flexibility for travel, extended hours, and occasional weekends.

Responsibilities

• Lead client relationships and integrated marketing initiatives, with a focus on content creator relationship management.
• Manage senior client relationships, oversee programs from strategy through execution, ensure work is delivered to a high standard, on time and on budget.
• Lead content creators and social media executions — from identifying and evaluating creators through contracting, content development, approvals, activation, and relationship management.
• Identify opportunities to grow existing business, contribute to new business initiatives and pitches, and maintain strong financial discipline across the portfolio.
• Collaborate with internal stakeholders to effectively deliver campaigns.

Skills

Strategy

Account planning

Client presentations

Collaboration

Campaign development

Multichannel

Insights to briefs

KPIs analytics

Communication

Senior leadership

Integrated media

Travel flexibility

Extended hours

Weekend work

Education

Bachelor's degree in business management

Job description

At Cheil Worldwide, we create connected experiences that move people with work that’s bold enough to stand out, clear enough to be understood, and enduring enough to be remembered. Born from technology and built from one of the world’s largest tech ecosystems, we move with innovation, not after it.

Today, brands exist in a constant stream of interactions, where every moment is an opportunity to connect…or be ignored. That’s why we design connected experiences across online, offline and emerging touchpoints, blending data, insights, creativity, and technology to build what’s next, not just respond to what’s now.

Our approach integrates experiential with data-driven, creatively led marketing, grounded in cultural relevance and built to grow brands.

Cheil Canada serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of 60+ creative problem-solvers, we thrive on pushing boundaries and redefining how brands engage with people.

We are looking for people who chase the Never Been Done Before. Curious thinkers. Driven doers. People who want to create Connected experiences that matter.

Position Summary

Account Supervisor to lead client relationships and integrated marketing initiatives, with a particular focus on content creator relationship management.

This role is ideal for a highly organized, commercially minded account leader who can confidently manage senior client relationships, oversee complex programs from strategy through execution, and ensure work is delivered to a high standard, on time and on budget. A significant component of the role will involve leading content creators and social media executions — from identifying and evaluating creators through contracting, content development, approvals, activation, and relationship management.

Beyond day-to-day account leadership, the Account Supervisor will be expected to identify opportunities to grow existing business, contribute to new business initiatives and pitches, and maintain strong financial discipline across their portfolio.

About you

You are strong account lead that is eager to participate in global campaigns. Passionate for growth, and capable of taking on several responsibilities/tasks at once – working collaboratively with internal stakeholders to effectively deliver campaigns.

Qualifications & Experience

Required

• 6+ years of experience in strategy/account planning in an ad agency.
• A bachelor’s degree, preferably in business management.
• At least 2 years of experience working within the consumer electronics, communications, or technology sectors.
• Confidence in senior client-facing presentations.
• Collaborative aptitude for ideation and campaign development with creative teams.
• Expertise across multichannel platforms and the ability to convert insights into actionable briefs.
• Demonstrated proactivity in anticipating business challenges and addressing them.
• Proficiency in data metrics, KPIs, analytics, and insight-driven optimizations.
• Exceptional communication skills, verbal and written.
• Proven collaboration with senior leadership within the agency and clients.
• Strong grasp of how media platforms complement each other in an integrated strategy.
• Flexibility for travel, extended hours, and occasional weekends.

What Happens After You Apply

Application review: Our Human Resources Manager reviews every resume. We get upwards of 100+ applications for some roles, it can take a few days, if your resume is shortlisted, we'll be sure to reach out. We thank you for your patience!

Salary range: $70,000 - $75,000 CAD annually

Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications

Work Arrangement:

This role is a fixed-term contract for a period of one (1) year, with the possibility of extension based on business needs and performance.

While this position follows a hybrid work model, with three (3) days in-office (Tuesday through Thursday) and two (2) days work-from-home (Monday and Friday), during business requirements, needs, client deadlines, you may be required to be in office on all 5 days.

Company Address: #100, 6790 Century Avenue, Mississauga, L5N 2V8