Account Specialist I

Aon; Severn; Hybrid; USD 47,000 - 60,000; Full time

Job summary

An established industry player is looking for an Account Specialist to join their dynamic team. In this hybrid role, you will support Account Executives by managing key client processes and handling client-facing activities. You'll draft quote comparisons, ensure accuracy in system records, and coordinate with client services. The company promotes an inclusive work environment that values continuous learning and offers various benefits, including a competitive salary range and opportunities for growth. If you're ready to thrive in a fast-paced environment, this is the opportunity for you.

Benefits

401(k)

Stock purchase plan

Paid time off

Global Wellbeing Days

Qualifications

• 1-3 years in commercial insurance or relevant college degree.
• Willingness to obtain insurance broker license within 6 months.

Responsibilities

• Maintain effective relationships with clients.
• Support renewal processes and client invoicing.

Skills

Effective communication skills

Excel

Word

Multitasking

Understanding of operational processes

Education

Bachelor's degree

High school diploma with experience

Tools

Bridge

Broker Desktop

Job description

Aon is seeking an Account Specialist, hybrid in Bannockburn, IL!

This role supports Account Executives and Associate Account Executives on assigned accounts. Responsibilities include managing key client processes, handling client-facing activities, and assisting Brokers, especially on Commercial Risk business.

Role Responsibilities

1. Maintain effective relationships with clients.
2. Support renewal processes, client invoicing, auto ID requests, surplus lines, and account discrepancies.
3. Draft quote comparisons and follow up on binders, policies, and endorsements.
4. Seek assistance on complex transactions.
5. Ensure accuracy of system records (Bridge & Broker Desktop).
6. Manage client open items and respond to requests.
7. Coordinate with Aon Client Services (ACS) and PASC on client administration.
8. Serve as a liaison for client items like certificates, auto IDs, invoices, and policy transmittals.
9. Align work with Aon Leadership Model and operational excellence standards.

Qualifications

1. Early career, 1-3 years in commercial insurance or a relevant college degree.
2. Insurance broker license or willingness to obtain within 6 months.
3. Bachelor's degree preferred; high school diploma with experience considered.
4. Effective communication skills.
5. Understanding of operational processes.
6. Strong Excel and Word skills, with some V-look up experience a plus.
7. Ability to multitask in a fast-paced environment.

Our Support

We foster a diverse, inclusive, and flexible work environment that supports wellbeing and work/life balance, including two "Global Wellbeing Days" annually. Our culture encourages continuous learning and growth, valuing authenticity and diversity. We are committed to equal opportunity employment and reasonable accommodations for applicants with disabilities.

Compensation and Benefits

The salary range is $47,000 to $60,000 annually, with potential bonuses. Benefits include a 401(k), stock purchase plan, insurance options, paid time off, and more, governed by applicable policies.