Account Specialist (Hybrid) - Small Medium Business

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Account Specialist (Hybrid) - Small Medium Business

Location:

Burnaby, BC, CA Victoria, BC, CA, V8W 2H9 Surrey, BC, CA, V3S 5J9 Kelowna, BC, CA, V1Y 9S9 Vancouver, BC, CA

Jobs by Category: Sales and Marketing

Job Function: Sales & Professional Services

Status: Full Time

Schedule: Regular

Ready to hunt for new business and drive your sales career forward?

At TELUS, we are looking for passionate, driven and goal-oriented sales hunters to join our Small Medium Business (SMB) team. If you have the drive to acquire new business, love the thrill of outbound sales and are eager to help small business owners thrive with innovative technology solutions, then this is the role for you!

Our SMB team is the fastest-growing segment in the industry and we're on a mission to become the digital-first technology provider of choice for businesses across Western Canada. We’re helping small and medium business owners see how secure, simple, and worry-free technology can be.

As an Account Specialist, you are a self-starter – you will focus on hunting new business by reaching out to small businesses, identifying their needs and offering tailored solutions to help them succeed in today's digital world.

What you will love about this role

• $80,000 on target earnings with uncapped commission potential and generous company contributions to TELUS Shares
• Comprehensive benefits that start from day one of employment and a health spending account
• Opportunity to build a strong sales foundation
• Potential to develop into advanced sales roles or even sales leadership roles within SMB or across TELUS
• Supportive high-velocity environment where everyone has a shared passion for winning
• Experience of selling various verticals within small business
• Active support of your personal development with leading-edge training and development tools
• Managers who genuinely care about your growth within the organization
• Colleagues and mentors who are among some of the best sales leaders in the industry
• Hybrid work model available, offering flexibility that balances a high-performance sales culture with employee autonomy

How you will succeed

• Acquiring new small business clients by making 40+ outbound calls daily across Western Canada
• Managing a full sales cycle - from qualifying leads to closing deals, delivering results and building a strong client base
• Adopting various technology systems and leveraging our wide range of solutions (Mobility, Fibre Internet, Business Security Services, Fleet Solutions, Web Solutions) to offer tailored solutions that meet the unique needs of small business owners
• Delivering best-in-class customer experiences, building strong relationships, and influencing decision-makers
• Actively listening to customers, completing needs analyses, and quickly identifying and recommending solutions to fit their current needs and future plans
• Driving results to manage your pipeline, set goals and exceed your targets while growing your business

What you bring

• Positive mindset, high energy level and a hunter mentality
• Ability to establish customer rapport and build relationships on the go
• Entrepreneurial approach paired with a laser-focused pursuit of success
• Eagerness for learning and career growth
• Discipline around time management, setting priorities, and accomplishing goals
• Adaptability to change in a high-performing and fast-paced environment
• Confident interpersonal, communication, collaboration, and virtual presentation skills

Salary Range: $42,000-$64,000

Performance Bonus or Sales Incentive Plan: $20,000-$35,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.