Account Representative, Client Relations (Toronto)

Canada Mortgage and Housing Corporation; Toronto; Hybrid; CAD 71,000 - 90,000; Full time

Job summary

A leading housing corporation in Toronto is seeking an Account Representative in Client Relations. This role involves establishing business relationships with clients and managing a portfolio to promote mortgage loan insurance. The ideal candidate has at least five years of experience in financial services and strong marketing skills. This is a temporary position for 24 months, offering a hybrid work environment and various employee benefits.

Benefits

Annual individual performance bonus

Group insurance coverage

Support for professional growth

Inclusive workplace culture

Qualifications

• Minimum of five years of experience in the financial services industry.
• In-depth knowledge of mortgage lending activities.
• Valid driver's license and access to a vehicle for travel.

Responsibilities

• Develop and maintain strong relationships with financial institution partners.
• Analyze client activity profiles and market data to enhance sales strategies.
• Deliver presentations and training to clients as part of support.

Skills

Client relationship management

Business development

Market analysis

Presentation skills

Mortgage knowledge

Education

Post-secondary education in Finance, Sales, Marketing or Business

Job description

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Account Representative, Client Relations (Toronto)

Job Requisition ID: 11461

Position Status:Temporary Full Time

Position Type:Hybrid

Travel Requirement:Frequent

Language Skill Levels (Read/Write/Speak):ZZZ

Security Requirement: Reliability Status

Salary:Our salaries generally range from $71761.28to $89701.6and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Annual individual performance bonus.
• Group insurance coverage to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the role

Join the Commercial Solutions team in the Account Representative, Client Relations position. In this role, you will establish and maintain strong business relationships with internal and external clients and/or industry stakeholders while identifying opportunities for stronger partnerships with CMHC. This role will develop and manage a portfolio of clients location throughout the Eastern Greater Toronto Area (GTA) and surrounding area.

This is a temporary position of a duration of 24 months.

What you’ll do:

• Develop and maintain strong ties and long-term relationships with financial institution partners and recognize business opportunities.
• Analyze and synthesize a wide variety of information, such as volume reports, client activity profiles and market analysis data, to develop and execute sales strategies to promoteCMHC mortgage loan insurance within a portfolio of mortgage professionals.
• Manage the relationship with clients in your portfolio, including business volumes, client activity profile, lender retention, lender usage of CMHC’s interface software, and increased visibility through planned client visits, training programs and business development initiatives.
• Deliver presentations and training at client events and participate in training and information activities as part of strategic client support.
• Develop and manage your assigned portfolio, including the budget and other resources, to ensure optimum client service and efficiency.

What you should have:

• A post-secondary education in a relevant field such as Finance, Sales, Marketing or Business.
• A minimum of five years of experience in the financial services industry and/or within a credit union with a focus on mortgage products.
• In-depth knowledge of mortgage lending activities and services for owner-occupied, multi-family dwellings.
• Excellent marketing and business development skills, with a flair for delivering effective group presentations and training.
• The ability to build and maintain client relationships and recognize business opportunities.
• A valid driver's license and access to a vehicle would be required to complete travel for on-site client visits throughout the Eastern Greater Toronto Area (GTA) and surrounding area.

It would be great if you also had:

• Knowledge of CMHC's mortgage loan insurance products.
• A strong understanding of mortgage underwriting.

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!