Account Manager - Vancouver & Vancouver Island

Sagen; Vancouver; On-site; CAD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company that is dedicated to making home ownership accessible for all Canadians. As an Account Manager, you will play a pivotal role in enhancing customer relationships and driving sales growth. Your expertise in customer management and sales techniques will be crucial in maximizing business development opportunities. This innovative firm offers a competitive compensation package, including performance bonuses and comprehensive benefits. If you thrive in a dynamic environment and are passionate about contributing to a diverse and inclusive workplace, this is the perfect opportunity for you.

Benefits

Competitive Compensation

Annual Performance Bonus

Medical and Dental Benefits

Company Funded Pension Plan

Matching RRSP

Work from Anywhere Days

Qualifications

• Proven experience in a proactive customer-facing position.
• Minimum 3 years of sales experience in financial services.

Responsibilities

• Maintain exceptional customer relationships through effective sales strategies.
• Collaborate with internal partners to maximize customer satisfaction.

Skills

Customer Relationship Management

Sales Techniques

Communication Skills

Problem Solving

Analytical Skills

Education

University Degree in Business

Job description

Job Description

Posted Friday, April 25, 2025 at 4:00 AM

Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.

Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.

Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.

Ready to make an impact?

Sagen is looking for anAccount Manager to support the VP, Regional Sales, Western Canada, who brings an ability to naturally and proactively establish connections to optimize the customer experience. As an Account Manager, you are a seasoned and motivated sales professional whose ongoing objective is to collaborate with our team and customers to increase market share and achieve personal and company success.

Here is where you will be focusing to ensure your success.

Customer Relationship

• Maintain exceptional customer relationships through the development and execution of sales and marketing strategies that support the needs of your customers to help them grow their business.
• Develop a deep understanding of your customers to ensure business development opportunities are being maximized.
• Collaborate with internal partners to ensure alignment of customer needs to maximize customer satisfaction.

Customer Events

• Oversee various customer events in collaboration with your leader, regional team and the Business Development Leaders to create strong, in-depth relationship with our customers.
• Attend Industry events to support our customers and build strong, lasting relationships .

Data and Product Insights

• In collaboration with the Analytics and Insights team review data to support your territory growth and the performance of your customers.
• Use data to enhance and validate your territory strategies.
• Maintain in-depth knowledge of Sagen’s products and services to support your customers andprovide an excellent customer experience.
• Continually collaborate with the Underwriting team to ensure understanding of policies and guidelines.

Sales Training and Development

• Identify and respond to customer training needs to create greater clarity and understanding of various Mortgage Insurance policies, products and services.

What we are looking for.

• Proven experience being in a proactive customer-facing position
• University degree, preferably in business
• Minimum 3 years sales experience in the financial services industry (preferably mortgage lending)
• In-depth knowledge of sales techniques and customer management (sales methodology - relationship & value add selling)
• Strong communication, negotiation, interpersonal, presentation and computer skills
• Ability to deliver results with minimum supervision, in a fast-paced environment
• Organizational skills, problem solving, and analytical skills are key for success
• Travel required within the territory.
• Must be a self-starter and results oriented with the ability to work both independently and within a team setting
• Demonstrated analytical and problem-solving skills
• Ability to thrive in a constantly changing environment and perform well in a high-volume environment.

What's In It for you!

At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medicaland dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best.

Ready to join Sagen

At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves.

Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs.