Account Manager - TELUS Business Solutions Mid Market (Montreal)

Intello Technologies Inc.; Vancouver; Hybrid; CAD 69,000 - 103,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to join their Commercial Mid Market team. This role offers the chance to work with cutting-edge technologies and diverse portfolios, including cloud solutions and 5G networks. As a key player, you'll manage client relationships and drive sales strategies to optimize processes and results. The company is committed to social purpose and innovation, providing a flexible work environment and numerous opportunities for professional growth. If you're passionate about technology and eager to make an impact, this role is perfect for you.

Benefits

Flexible work environment

Stock purchase plan

Career development opportunities

Company-matched pension

Community engagement opportunities

Qualifications

• 3+ years of sales experience in technology or telecommunications.
• Deep expertise in ICT and market relationships.

Responsibilities

• Manage a portfolio of 40 to 50 accounts for optimal customer experience.
• Develop strategic account plans to identify sales opportunities.

Skills

Business Acumen

Critical Thinking

Customer Focus

Grit

Teamwork

Education

Bachelor's Degree

Tools

Salesforce

Google

Job description

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Account Manager - TELUS Business Solutions Mid Market (Montreal)

Location: Montréal, QC, CA Qu?bec City, QC, CA Trois-Rivi?res, QC, CA Montréal, QC, CA, H3B 1S6

Jobs by Category: Technology Solutions

Job Function: Sales & Professional Services

Status: Full Time

Schedule: Regular

Description

TELUS is seeking a dynamic and results-driven Commercial Sector Account Manager to join our Commercial Mid Market team.

Imagine yourself at the forefront of digital innovation, shaping the future of technology. At TELUS, your dreams of innovation become reality. Whether it's deploying 5G networks, designing custom infrastructure for your customer, developing IoT or AI-based solutions, or optimizing cybersecurity measures, as a TBS Account Manager, you'll be part of a team that doesn't just keep pace with technology—it defines it. We empower businesses to transform digitally, enabling them to ensure their growth and make a real impact on the world. Whether you're passionate about cloud solutions, 5G, or cutting-edge AI, TELUS offers you the opportunity to push boundaries and propel your career forward.

In this role, you will collaborate with cross-functional teams to deliver comprehensive technological solutions to our clients. Embodying TELUS's social values, you will apply sales strategies to optimize processes and results. You will manage a portfolio of 40 to 50 accounts, overseeing the entire sales cycle to ensure an optimal customer experience. The ideal candidate has proven experience in commercial sales within the technology or telecommunications sector, as well as a deep understanding of digital transformation and its impacts across various industries.

What you will do:

• Own the executive-level client relationship and strategic business planning and apply diverse strategies to inform client decisions and shape relationships.
• Champion PSO (Premier Sales Organization) methodologies, collaborating with clients and stakeholders to create strategic plans with clear goals. Exceed PSO KPIs in Quantity, Quality, Velocity, and Balance, maintaining KPI hygiene independently.
• Develop strategic account plans based on understanding of clients' business operations and financial health to identify sales opportunities.
• Communicate risks, impacts, and mitigation plans effectively to stakeholders and senior management.
• Partner with the broader account team (sales specialists, solution development, product managers, etc.) to create value propositions aligned to client needs and business outcomes.
• Demonstrate thought leadership by developing innovative approaches and managing prospect inquiries for TELUS solutions. Maintain expertise in client industries and market trends to deliver value internally and externally.
• Manage potential leads for TELUS business solutions.
• Prepare professional proposals for key decision makers that clearly communicate TELUS’ solutions and value propositions.

Qualifications

What Sets This Role Apart:

• Opportunity to work across TELUS' diverse portfolios, including TELUS Communications, Agriculture, Digital, and Health, spanning multiple industries.
• Focus on understanding and addressing customers' challenges, leveraging TELUS's digital and health solutions.
• Be part of a company committed to social purpose and positive societal impact.
• Employ advanced sales strategies ensuring seamless coordination across business units to maximize client value.
• Work with cutting-edge technologies and industry partners like Google and Salesforce.

What you bring:

• Deep expertise in ICT, client business, industry, and market relationships.
• Knowledge of TELUS solutions and their impact on clients’ businesses, with a focus on social purpose.
• Key sales competencies: Business Acumen, Critical Thinking, Customer Focus, Grit, and Teamwork.
• Ability to manage expectations and stakeholder relationships, articulating business rationale and ROI.
• Intermediate English proficiency required for regular interactions with external and internal parties.
• Minimum of 3+ years' experience in a sales environment.

What you get:

• Opportunities for certifications in Sales Academy levels.
• Optional stock purchase plan, diverse team culture, career development, flexible benefits including pension and wellbeing accounts.
• Flexible work environment: remote, in-office, or hybrid.

Ready to shape the digital future with us? Your sales expertise and passion for innovation will help our clients succeed. Apply now!

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Salary Range: $69,000-$103,000

Performance Bonus or Sales Incentive Plan: $50,000-100,000

Total compensation depends on experience, skills, and performance. Additional benefits include:

• Competitive salary, bonus, vacation, flexible benefits
• Flexible work arrangements
• Company-matched pension and share programs
• Community engagement opportunities
• Career growth and learning opportunities

Note: Compensation may change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team committed to innovation and social impact. We value diversity and equitable opportunities, and your contributions will be appreciated. Join us to help make the future friendly.

Note for Quebec candidates: English language skills are required for regular interactions with external/internal parties and software use.

Technology Solutions

We explore future tech in supply chain, cybersecurity, cloud, and IoT—join us to shape what’s next.

We are honoured to be recognized

5G: TELUS’s fastest network for enhanced experience.

6: Innovation centres for tackling Canada’s technological challenges.

Accessibility

TELUS fosters an inclusive culture and offers accommodations for applicants with disabilities during recruitment.