Account Manager | St-John's NL

TK Elevator; San Juan de Terranova; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading elevator company is seeking an experienced sales professional in Canada to achieve sales targets and manage customer accounts. The ideal candidate will have a minimum of 5 years in sales and strong interpersonal skills to build lasting relationships. Responsibilities include preparing proposals, conducting customer presentations, and ensuring client satisfaction. This position offers competitive compensation and the opportunity to work with a renowned company in the industry.

Qualifications

• Minimum of 5 years of sales experience required.
• Proven ability to establish rapport and maintain relationships.
• Demonstrated ability to adhere to deadlines and meet objectives.

Responsibilities

• Achieve sales targets by identifying and securing new contracts.
• Prepare and deliver detailed proposals to customers.
• Manage customer accounts and develop long-term relationships.

Skills

Sales experience

Interpersonal skills

Negotiation skills

Business acumen

Conflict management

Education

Bachelor's degree in business

Job description

What We Expect

• Achieve monthly and annual sales targets by proactively identifying and securing new service contracts, repair opportunities, and modernization projects.
• Prepare and deliver detailed proposals, including cost estimates and technical requirements, ensuring accuracy and alignment with company standards.
• Manage assigned customer accounts by developing strong, long-term relationships with existing clients while actively prospecting for new business opportunities.
• Conduct customer presentations to promote service and modernization solutions tailored to their needs.
• Negotiate pricing, terms, and conditions of proposals in line with company policies.
• Prepare booking packages and ensure all documentation is completed accurately and on time.
• Conduct regular site visits to monitor project progress, assess customer needs, and determine the scope of upcoming opportunities.
• Ensure timely follow-up on completed projects by reviewing and finalizing necessary paperwork.
• Address and resolve customer concerns or complaints promptly, ensuring customer satisfaction.
• Support collection activities when required, discussing payment alternatives with customers when necessary.
• Attend branch, regional, or corporate sales meetings and training sessions, including out-of-town travel when required.
• Maintain accurate reporting of sales activities and results, including daily, weekly, monthly, and annual reports.
• Collaborate closely with operations and technical teams to ensure smooth execution of service and modernization projects.
• Perform other related duties as assigned.

Who we are looking for

Your Qualifications

• A minimum of 5 years of sales experience is required.
• A bachelor’s degree in business is preferred.
• Excellent interpersonal skills with a proven ability to establish rapport and maintain strong relationships.
• Strong business acumen with a demonstrated ability to adhere to deadlines and achieve goals and objectives.
• Excellent negotiation skills, combined with the ability to effectively sell based on customer needs.
• Proven ability to manage conflict, along with the ability to work collaboratively.

What We Offer

TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high- quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

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