Account Manager, Small Business

The Toronto-Dominion Bank; Kelowna; On-site; CAD 65,000 - 99,000; Full time

Job summary

A leading Canadian financial institution is seeking an Account Manager for Small Business in Kelowna. This role involves building strong client relationships, providing tailored banking solutions, and collaborating with various banking departments. The ideal candidate should have a university degree or relevant experience, strong business development skills, and excellent communication abilities. Join us to help support small and medium-sized businesses in your community.

Benefits

Health and well-being benefits

Career development opportunities

Comprehensive compensation package

Qualifications

• University degree or relevant entry-level experience; coursework in Accounting/Finance is a plus.
• Ability to develop long-term client relationships and acquire new clients.
• Positive attitude, excellent communication, time management, and organizational skills.

Responsibilities

• Deliver exceptional customer experiences and drive profitable growth.
• Build and expand customer relationships within the community.
• Collaborate with Internal Branch and Commercial Banking Centers.

Skills

Business development

Networking

Communication

Time management

Organizational skills

Education

University degree or relevant entry-level experience

Job description

Work Location: Kelowna, British Columbia, Canada

Hours: 37.5

Line of Business: Personal & Commercial Banking

Pay Details: $65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our growth opportunities and skill development initiatives are key features of the colleague experience. Compensation policies are designed to allow colleagues to progress through the salary range over time, based on their role, skills, experience, and organizational needs. The actual offered base pay may vary accordingly.

As a candidate, you are encouraged to discuss compensation details openly with your recruiter for more specific information.

Job Description:

Department Overview:

Small Business Banking is a dynamic division within TD's Business Banking Portfolio, aiming to be the Official Partner of Big Dreams for Canadian small and medium-sized businesses. We focus on building strong relationships with our clients, supporting their needs from starting a business to managing growth and transitions. Our goal is to be Better Business Bankers, making banking easy and affordable for our communities. Join us to contribute meaningfully to TD and your own success.

Role Summary:

Are you known for forming lasting client relationships? Do you value referrals from satisfied clients? If so, consider the role of Account Manager, Small Business. You will deliver exceptional customer experiences, drive profitable growth, and meet targets by:

• Building and expanding customer relationships within the community and networking with local business leaders.
• Understanding customer needs and providing tailored advice and solutions.
• Collaborating with Internal Branch Banking, Commercial Banking Centers, and Wealth partners to deliver comprehensive support.
• Staying informed on industry trends and sharing knowledge within your team.
• Fostering a positive team environment and ensuring effective communication.

Job Requirements:

• University degree or relevant entry-level experience; coursework in Accounting/Finance is a plus.
• Ability to develop long-term client relationships and acquire new clients.
• Strong business development, prospecting, and networking skills.
• Positive attitude, excellent communication, time management, and organizational skills.
• Mobility to both Kelowna locations.

About TD:

TD is a leading global financial institution and the fifth-largest bank in North America, serving over 27 million households and businesses daily. With over 95,000 colleagues, we are committed to being the Better Bank, enriching lives and supporting communities worldwide. We focus on customer experience, innovation, and continuous growth, offering development opportunities for all employees.

Our Total Rewards:

Our comprehensive package includes base salary, variable compensation, health and well-being benefits, savings and retirement plans, paid time off, banking benefits, career development, and recognition programs. Learn more about our Total Rewards.

Additional Information:

We are dedicated to supporting your career growth through ongoing development, training, and mentorship programs. We ensure a supportive onboarding process to help you succeed in your new role. Please inform us if you require accommodations during the interview process.

We look forward to your application!

Note: This opportunity complies with provincial employment regulations. Each Canadian province or territory may have specific requirements.

Colleague Development & Training:

We offer regular performance and career development conversations, access to online learning, and mentoring to help you achieve your career goals.

Interview Process:

We will contact selected candidates to schedule interviews and aim to communicate outcomes promptly via email or phone.

Accessibility:

Your accessibility needs are important to us. Please inform us if you need accommodations to participate fully in the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only): Not applicable

Required Experience: Manager

Key Skills: Accounting Software, Time Management, Accounts Administration, Accounts Receivable, Accounts Reconciliation, Administrative Skills, Leadership, Finance, Accounts Management, Communication, Analysis, Relationship Management, Teamwork, Budgeting, Accounts Payable

Employment Type: Full-Time

Experience: Years

Vacancy: 1

Monthly Salary: $65,600 - $98,400