Account Manager-Sales

LeverageTek Staffing Solutions; Ottawa; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to nurture and grow client relationships. This role focuses on maintaining high service levels with existing customers while also developing new business opportunities. The ideal candidate will possess strong emotional intelligence and a customer-centric mindset, ensuring client needs are met with precision. Join a supportive team culture that values collaboration and celebrates successes together. With competitive compensation and a focus on professional growth, this opportunity is perfect for those looking to make a significant impact in a fast-paced environment.

Benefits

Competitive base salary

Uncapped commission plan

Comprehensive benefits

Employee Assistance Program

Flex Benefits

RRSP matching

Paid vacation

Paid personal/sick days

Paid volunteer days

Charitable donation matching program

Qualifications

• 4+ years of account management experience with proven success.
• Strong ability to maintain and grow client relationships.
• Experience negotiating client contracts and pricing.

Responsibilities

• Maintain and grow existing client relationships through regular meetings.
• Conduct targeted outreach to develop new business opportunities.
• Clearly communicate staffing needs to recruitment teams.

Skills

Account Management

Relationship Building

Sales Skills

Emotional Intelligence

Communication Skills

Education

Post-secondary education

Tools

Microsoft Office

Applicant Tracking Systems

Job description

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Full Job Description

About the Company

Founded in 2003, LeverageTekprovides end-to-end, cross-functional staffing solutions throughoutNorth America. We are a trusted partner to leading private and publicsector organizations and experts in talent solutions that createoptimal business outcomes.

Don’t let our name fool you. Ourroots are in technology, but we are also a proven leader in accountingand finance, sales and marketing, human resources, supply chain, andlegal talent acquisition. We offer contract and permanent staffing,executive search, talent mapping, management consultancy, andcontractor management.

About the Role

Reporting to the Vice President of Sales, the Account Manager roleprovides the opportunity to represent LeverageTek Staffing Solutionsto existing, highly valued customers who have come to love andappreciate what we bring to the table. Approximately 75% of this B2Boutside sales role will be focused on maintaining and nurturingexisting (live!) customer relationships, while 25% will be focused onspring-boarding off these successes into developing new business. Youare an experienced relationship-builder with high EQ, and you possessan ability to ‘farm’ existing business like no other. You have a castiron work ethic and your steadfast follow up skills and client-servicementality are professional attributes that make you stand out amongstyour peers. Personal integrity is at the root of all decisions youmake. You have a strong aptitude, and you are very curious by nature.You love tracking upcoming customer needs, understanding theirprojects, and positioning your company to deliver. You are so alignedand in tune with your customers’ success that they often forget thatyou are an outside supplier and not a trusted internal partner.

Responsibilities

• Maintain and growLeverageTek’s presence in existing client organizations bycontinuously meeting with valued customers and keeping service levelshigh.
• Manage numerous ongoing staffing engagements byfrequently meeting with customers and billing consultants.
• Conduct targeted cold/warm/hot calls and emails to further developactive clients and expand LeverageTek’s presence.
• Schedule& attend frequent customer meetings in person and via video call.
• Attend customer events and other relationship buildingactivities that can at times occur out-of-office and outside ofregular working hours.
• Frequently attend meetings withconsultants at, or near, the customer’s work site. Maintain strongrelationships.
• Clearly communicate your customers’ staffingneeds to LeverageTek’s recruitment team by providing concisedescriptions of their open positions.
• Assist in thetailoring of candidates for presentation to the customer.
• Work closely with candidates who have been selected for interviews toprovide them with further insight into the role and organization theyare interviewing with.
• Resolve customer and consultantissues and handle complaints in a timely manner.
• Commit tocontinuous learning by researching new technology trends and productofferings.
• Provide financial and growth forecasts for yourterritory.

Interpersonal Skills and Competencies

• High degree of personal integrity
• Excellent relationships management skills and networking skills
• Strong emotional intelligence with a customer servicementality
• Strong organizational, follow up, &prioritization skills
• Keen attention to detail
• The ability to work under pressure as part of a cohesive team
• Excellent communication skills both oral and written
• The ability to learn new technical and business concepts
• Proficiency in Microsoft Office required
• Experience with Applicant Tracking Systems considered an asset
• Demonstrated ability to multitask in a fast-pacedenvironment

Preferred Experience and Education

• 4+ years of professional account managementachievement with demonstrated experience developing and maintaining athriving business territory
• Proven experience in a ‘farmer’sales role focused on maintaining & growing revenue
• Abilityto track opportunities, gather intel, and align service features tocustomer needs
• Demonstrated experience negotiating clientcontracts, and pricing as the primary point of contact. This includesfamiliarity and experience negotiating and reviewing contract termsand conditions
• Experience in a lead account management rolecontributing to, and supporting, client RFP/Bid responses
• Post-secondary education or equivalent experience

Working Conditions & Requirements

• Fast-pacedenvironment subject to changing and competing priorities, and deadlinesituations.
• Expected to respectfully interact with avariety of attitudes and personalities.
• A vehicle isrequired to perform this position. Mileage is reimbursed at thecurrent Government of Canada rate.
• Prospective candidatesliving outside the National Capital Region (Ottawa/Gatineau) must bewilling to relocate.

Why you should join our team!

Salary + Benefits

• Competitive base salaryand an uncapped commission plan
• Comprehensive benefits,including an Employee Assistance Program and Flex Benefits
• Voluntary Registered Retirement Savings Plan (RRSP) with companymatching after 1 year of employment
• 3 to 4 weeks of paidvacation to start, plus 8 paid personal/sick days
• 2 paidvolunteer days per year plus charitable donation matching program

Team orientated culture

• We celebrate oursuccesses together – one wins, we all win
• Be supportedevery step of the way as your follow your career path and aspire tonew heights
• Growth potential
• Ourtraining will set you up to succeed!
• Work with a team whobrings more than 60 years of cumulative industry experience

More About LeverageTek Staffing Solutions

LeverageTek is an equal opportunity employer. We offer a welcoming andinclusive environment in service to one another, our customers, thecandidates we represent, and the diverse communities we call home. Wedo all of this with kindness, empathy, and respect for each other.LeverageTek is committed to employment equity and creating a diverseand inclusive workplace. We welcome applications from all qualifiedindividuals regardless of race, religion, gender, national origin,age, disability, and marital status.

Accessibilityaccommodations are available upon request

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