Account Manager – Retail

Bunzl Canada; Cambridge; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading distribution company in Canada is seeking a Retail Account Manager to build and maintain customer relationships and drive sales growth. The ideal candidate will have a background in account management, strategic thinking, and proficiency in Excel and PowerPoint. This role offers a hybrid work model and opportunities for growth within a dynamic team environment.

Benefits

Opportunity for growth

Supportive team environment

Hybrid work model

Qualifications

• At least 3 years of experience managing accounts.
• Excellent presentation, communication, and time management skills.
• Strong strategic thinking and problem-solving abilities.

Responsibilities

• Serve as the primary contact for medium to large customers.
• Analyze category and SKU performance using data and metrics.
• Develop and manage sales plans and budgets.

Skills

Account management

Customer relationship building

Strategic thinking

Negotiation skills

Proficiency in Excel

Proficiency in PowerPoint

Education

Post-secondary education in Business, Commerce, Marketing, or related field

Tools

Retail Link

HD Supplier Hub

SPS Commerce

CTC

Job description

Bunzl Distribution owns and operates more than 100 warehouses. With over 4,000 employees and 400,000+ supply items, Bunzl is a leading supplier in North America, with worldwide sales exceeding $8.5 billion.

Bunzl Canada is part of Bunzl Distribution, Inc., supplying products such as outsourced food packaging, disposable supplies, cleaning, and safety products to food processors, supermarkets, retailers, convenience stores, and other customers.

Bunzl Safety, within Bunzl Canada’s Safety Segment, leads the Personal Safety Equipment Industry across Canada, offering an extensive line of safety gear from head to toe, serving a diverse range of companies and organizations.

Position Overview

The Retail Account Manager builds and maintains customer relationships, drives revenue growth, and generates sales from new and existing clients. We seek a highly organized, proactive, self-starting, growth-oriented, and sales-driven individual. This role is ideal for someone eager to develop within a fast-paced B2B distribution environment, passionate about pursuing new opportunities and relationships.

Key Responsibilities

1. Serve as the primary contact for medium to large customers; experience in hardware and safety markets is a plus.
2. Maintain and grow relationships within the retail safety market, focusing on growth.
3. Understand customer business goals and challenges to provide tailored solutions that promote mutual success.
4. Develop and manage sales plans and budgets, prioritize activities, and organize efforts based on potential value and desired outcomes.
5. Analyze category and SKU performance using data and metrics to maximize market share, sales, and profits; coordinate with supply chain, customer service, and product management for seamless execution.
6. Maintain CRM data and track key account activities.

Qualifications & Skills

1. Post-secondary education in Business, Commerce, Marketing, or related field.
2. At least 3 years of experience managing accounts.
3. Proficiency in Excel and PowerPoint.
4. Experience with retailer systems such as Retail Link, HD Supplier Hub, SPS Commerce, CTC, etc.
5. Excellent presentation, communication, and time management skills.
6. Strong strategic thinking and problem-solving abilities.
7. Negotiation skills and contract experience.
8. Team-oriented with a willingness to learn and grow.

Why Join Bunzl Safety?

1. Opportunity for growth within a global organization.
2. Work with leading retail clients in Canada.
3. Supportive and dynamic team environment.
4. Hybrid work model based in Cambridge.

Ready to advance your career in sales and analytics? Apply today and help shape the future of retail safety distribution in Canada.

About Us

Bunzl Canada Inc. (bunzlcanada.ca) supplies cleaning, hygiene, food, retail packaging, safety, and industrial products to over 45,000 Canadian businesses daily. Recognized as a Great Place to Work for 2025, we are committed to investing in our people and fostering an inclusive environment. We are an equal opportunity employer, with accommodations available upon request. Let’s build your future together!