Account Manager, Ontario Region | Gestionnaire de compte, région de l’Ontario

Nada Holdings, Inc.; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading GIS solutions provider in Ontario is seeking an Account Manager to drive sales and develop relationships within the Municipal Government market. This remote role requires at least 5 years of experience in sales or consulting with municipalities, strong communication skills, and a solid understanding of GIS. Benefits include flexible work arrangements, generous paid time-off, and professional growth opportunities.

Benefits

Generous Paid Time-Off

Comprehensive health benefits

RRSP match

Training and development programs

Company-sponsored events

Qualifications

• Minimum 5 years experience working with municipal governments in sales, consulting, or operations.
• Sound understanding of GIS in municipalities.
• Strong communication and interpersonal skills.

Responsibilities

• Execute account management strategies for targeted accounts.
• Develop and expand accounts selling software and services.
• Collaborate with internal teams for client fulfillment.

Skills

Sales experience with municipal governments

Communication skills

Analytical skills

Customer centric sales methodology

Negotiation skills

Education

University Degree or College Diploma

Job description

Account Manager, Ontario Region

Esri Canada has an exceptional opportunity for an Account Manager to join our Sales.

Reporting to the District Manager, Ontario Sales, this role will contribute to the growth efforts within the Ontario Region. Join our team and apply your industry knowledge to help our customers solve business challenges with Esri products and solutions. An energetic and driven professional is needed to prospect business development activities and focus on selling solutions including software, services, and training, primarily focused on the Municipal Government market in Ontario.

This role will be remote, based in Ontario.

About us:

Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.

If you are passionate about making an impact in an organization that’s committed to creating a sustainable future, consider joining our team!

A Day in the Life of an Account Manager at Esri Canada:

• Execute account management strategies designed to facilitate the implementation of business relevant solutions within a portfolio of targeted accounts.
• Develop and drive new accounts and expand existing accounts by selling software, services, enterprise agreements and protecting maintenance.
• Work closely with the Region’s consulting practice to respond to RFP’s and ensure successful implementations of our technology
• Leverage industry knowledge and customer relationships to understand complex customer requirements on both a business and technical level.
• Build and advance relationships with clients based on trust and respect.
• Collaborate with internal departments to facilitate client need fulfillment.
• Collect and analyze data to learn more about customers business needs and priorities.
• Manage accurate and timely upkeep of Account and Opportunity related information in Salesforce to provide a monthly sales forecast and to project opportunities to year end.
• Maintain knowledge of company and key partner solutions including professional services offerings.
• Communicate effectively with internal and external personnel at all levels always representing the company in a professional manner
• Resolve complaints and prevent additional issues by helping to improve processes.
• Continually contribute to the profitability of the company and ongoing business operations by initiating, recommending and implementing continuous improvement strategies and initiatives.
• Conduct any general duties, specific projects and responsibilities as assigned or required by the Regional Director and District Manager in a timely and professional manner.

What you bring to the team:

• University Degree or College Diploma
• Minimum 5 years experience working with municipal governments in a sales, consulting or operations
• Sound understanding in the use of GIS in municipalities
• Ability to work in a collaborative manner with all teams involved in delivering customer success
• Must be able to travel locally to meet with the customers as required
• Strong communication skills (verbal and written), including excellent active listening skills
• Proven track record utilizing a Customer Centric Sales Methodology
• Excellent presentation skills
• Resourceful, analytical, adaptable, and well organized with the ability to build rapport with customers
• Sound understanding in the use of GIS
• Interpersonal skills / relationship building
• Customer focused
• Analytical and problem-solving ability
• Strong negotiation skills
• Self-motivated
• Strong multitasking skills

Bonus points for this position:

• Experience in Land Management, Permitting, Asset Management Systems, Public Safety and / or Government Transportation

What Esri Canada offers you:

We prioritize our employees’ well-being and work-life balance. Our benefits include:

• Work from Home or hybrid work
• Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
• 3 weeks of paid annual vacation, increasing with years of service
• 50 hours of Paid-Time Off (PTO) for personal needs
• 32 hours of Summer Time
• Winter holiday office closure
• Comprehensive health benefits plan
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.

Fluency in English is essential, as this role requires regular client communication and support in English-speaking regions

How to apply:

Ready to join our amazing team? Submit your resume today!