Account Manager - Ontario

Sonova; Kitchener; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading medical technology company is seeking an Account Manager to drive sales and serve as the primary contact in Southwestern Ontario. This role involves executing promotional strategies and developing customer relationships. Candidates should have B2B sales experience, preferably in audiology, and a background in relevant education. The position offers a flexible hybrid work model and comprehensive benefits.

Benefits

Flexible hybrid work arrangements

Comprehensive benefits

Opportunities for self-improvement

Qualifications

• Experience in medical, technical products, or audiology is advantageous.
• At least 2 years of B2B sales or account management experience.

Responsibilities

• Achieve budgeted sales and ASP targets.
• Develop sales strategies to acquire new clients.
• Maintain regular contact with customers and meet interaction goals.

Skills

Detail-oriented

Strong time management

Excellent negotiation skills

Proficiency in Microsoft Office

Ability to influence others

Education

Secondary School diploma

Bachelor's degree in Business, Sales, or Marketing

Master's degree in Audiology or Hearing Instruments Specialist diploma

Tools

Salesforce

Job description

Account Manager

The Account Manager is responsible for all Unitron sales and serves as the primary contact for the brand within the assigned region. The role involves developing and executing sales and promotional strategies to meet or exceed sales targets. The primary territory for this position is Southwestern Ontario.

Responsibilities:

• Achieve budgeted sales and ASP (average selling price) targets, along with territory planning and reporting.
• Develop sales strategies to acquire new clients and expand existing customer relationships.
• Conduct face-to-face training and product demonstrations in clinics as needed.
• Provide training and support for clinicians and assist patients with troubleshooting both in-clinic and remotely.
• Maintain regular contact with customers, meeting call volume and interaction goals.
• Participate in trade shows, seminars, conventions, and customer events.
• Stay updated on technological advancements and demonstrate comprehensive knowledge of Unitron products, software, and value-added services.
• Collaborate with other departments to develop strategic initiatives for territory growth.
• Perform other duties as assigned by the Director of Unitron.

Travel Requirements: 20% in Ontario

Qualifications:

• Secondary School diploma required.
• Bachelor’s degree in Business, Sales, or Marketing preferred.
• Master's degree in Audiology or Hearing Instruments Specialist diploma is a plus.
• Experience in medical, technical products, or audiology is advantageous.
• At least 2 years of B2B sales or account management experience.

Additional Experience:

• 2+ years in field sales management preferred.
• Experience in medical device sales and sales funnel management.

Skills:

• Detail-oriented with a strategic mindset.
• Strong time management and follow-up skills.
• Excellent negotiation and closing skills.
• Ability to influence and persuade others.
• Proficiency in Microsoft Office, CRM systems, preferably Salesforce.

Other Requirements:

• Ability to understand audiology technology and willingness to travel frequently overnight.
• Reliable high-speed internet connection (minimum 200Mb/sec download and 10Mb/sec upload) for remote work.

We welcome candidates willing to learn and grow with us, even if they do not meet all criteria.

Interested applicants should apply via our online platform. Please note, Sonova does not recruit through unofficial channels. If you receive an unsolicited job offer from an unverified source, contact: [e-mail].

What We Offer:

• An exciting and challenging work environment.
• A collaborative culture.
• Opportunities for self-improvement and career development.
• Flexible hybrid work arrangements.
• A diverse and inclusive workplace.
• Comprehensive benefits, including wellness, paramedical services, competitive salary, variable bonuses, and pension matching.
• Mentorship and growth programs.

Sonova Canada is a certified Great Place to Work (May 2024 - May 2025).

Our Work Philosophy:

We prioritize employee well-being, foster inclusivity, and support work-life balance through a flexible hybrid work model. Our goal is to create a supportive environment that encourages innovation and collaboration.