Account Manager - New Installations and Modernization Job Details | Schindler Group

Schindler Group; Vancouver; On-site; CAD 70,000 - 100,000; Full time

Job summary

Join Schindler Group as an Account Manager focused on New Installations and Modernization in Vancouver. This role emphasizes building customer relationships, effective communication, and strategic sales management, aimed at enhancing urban life through innovative elevator solutions. With a commitment to diversity and sustainability, Schindler seeks motivated candidates ready to make an impact.

Benefits

Competitive Salary

Competitive Bonus Incentive Program

Professional Development Opportunities

Extended Health, Dental & Vision Plans

Generous Paid Time Off Plans

Tuition Reimbursement Program

Competitive Group RRSP with Company Match

Qualifications

• 3 - 5 years in elevator industry or related experience.
• Proficient in MS Office.
• Ability to negotiate persuasively and effectively.

Responsibilities

• Identify opportunities through key customer contacts.
• Develop and implement sales strategies.
• Build and maintain favorable client relationships.

Skills

Communication

Customer Service

Negotiation

Teamwork

Problem Solving

Presentation

Persuasion

Education

Post Secondary Degree in Business or Engineering

Tools

MS Office

Job description

Location: Vancouver, BC,British Columbia,Canada
Job ID:80987

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billionof us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contributes to making places more accessible,inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect bothamong colleagues and for the world around us. By joining us, you don’t justbecome part of our success story; you help shape the future and continue our richlegacy that started back in 1874.

WithCanadianHeadquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technologyengineering as well as mechanical and micro-technology products designedand rigorously tested for comfort, efficiency and reliability. Schindler productscan be found in many well-known buildings throughout Canada, includingScotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, andVancouver Canada Line.

Join us as a

Account Manager - New Installations and Modernization Your main responsibilities

The Account Manager - New Installations (NI) & Modernization identifies opportunities through key customer contacts and industry information. He/She locates sources for sale of company products and services, prepares documentation for prospective and current customers and ensures it is communicated appropriately.

Portfolio Growth and Retention

• Understand financial goals and expectations of company, and meet and/or exceed assigned sales and customer objectives

• Plan, develop and implement NI Sales and Modernization strategies to lead negotiations that are consistent with internal strategy while, at the same time, reflective of customer requirements and competitive offerings

• Assemble and present information for NI/Modernization offerings

• Identify and pursue potential customers to drive and support strategic growth objectives

• Analyze customer needs and secure desirable business through application of company products and services

• Support Existing Installations Sales in obtaining maintenance agreements and renewal of existing agreements through offering modernization solutions

• Source, analyze, communicate and apply competitive data for competitive advantage to company, and provide recommendations for market target pricing

Process Management and Administration

• Develop sales proposals for NI and Modernization and prepare estimates for the sale of company products and services

• Assure full utilization of systems and follow best demonstrated practices (BDP)

• Prepare and maintain required customer information and files in accordance with established procedures

• Work in cooperation with Contract Control on sales contract agreements

• Accounts receivable management for assigned accounts, and expedite final payment on new installation projects when the elevator is completed

• Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures

Customer and Account Management

• Build and maintain favourable client relationships

• Ensure customer needs or enquiries are met in a prompt, professional manner through effective communications, and follow customer complaints to satisfactory resolution

• Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and employee resources disruption is minimized

• Assist architects and/or developers with application of company products through layout data and specifications

What you bring

• Post Secondary Degree – preferably in Business or Engineering
• 3 - 5 years in elevator industry or related experience, or a similar industry which includes the sales, servicing and installation of capital equipment
• Proficient in MS Office
• Communication: Communicate clearly and articulately
• Customer Service: Demonstrate customer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
• Negotiation: Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance
• Persuasion: Motivate customers to act or react in a manner to support business growth
• Presentation: Ability to present materials clearly and engage audience
• Problem Solving: ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
• Teamwork: Ability to interact with all levels and be an integral part of the operation

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

We Elevate… Your Career

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!
Discover more on our career website .

By submitting this application, you consent to allow Schindler ElevatorCorporation to share your application details (including your personalinformation) with our third-party recruitment partners and affiliate companies.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.