Account Manager, Nalco Water Downstream

Ecolab Deutschland GmbH; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Job summary

Ecolab is seeking an Account Manager in Edmonton to maintain existing relationships and develop new market opportunities. This role involves technical sales and customer support in a growth sector, and requires strong communication skills and a robust understanding of industry practices.

Benefits

Comprehensive benefits package including medical, dental, vision

Company paid pension and stock purchase plan

Tuition reimbursement

Access to best in class resources, tools, and technology

Qualifications

• 10 years technical sales or field sales support experience.
• High computer application literacy, including Microsoft Office Suite.
• Must have a valid Driver’s License and acceptable Motor Vehicle Record.

Responsibilities

• Maintain established accounts and develop new market opportunities.
• Generate and execute sales plans to meet profit increase goals.
• Provide technical support and engage in problem solving.

Skills

Technical Sales

Account Management

Communication Skills

Education

Bachelor’s Degree or Technical Diploma

Bachelor’s degree in Engineering or Life Sciences

Tools

Microsoft Office Suite

Job description

Ecolab is currently seeking candidates for an Account Manager within our Nalco Water Downstream group. This is your opportunity to join a large growing company offering a competitive base salary, bonus structure and benefits. You will be primarily responsible for maintaining established accounts as well as identifying and developing new market opportunities within the strategic growth area. This position provides an excellent opportunity to learn all facets of water process and fuel additive applications in chemical processing plants, refineries and upgraders, as well as the opportunity to enhance and display communication skills through every level of our key customer’s personnel. You will take a consultative sales approach with a primary emphasis on strong account leadership skills and retention of strategic accounts. In addition, you will build long-term relationships with a large customer base by understanding their key business drivers, executing system assurance programs, and selling new technologies.

What’s in it For You:

• Access to best in class resources, tools, and technology
• Grow your income as you drive growth
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
• Comprehensive benefits package - medical, dental, vision, company paid pension, stock purchase plan, tuition reimbursement and more

What You Will Do:

• Work closely with customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within the assigned territory
• Develop strong relationships with key stakeholders, including plant or facility executives
• Generate and execute sales plans in assigned customer base to meet defined territory profit increase goals
• Provide technical support to customers; identifying and resolving customer complaints, escalating as required
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
• Actively sell and support innovations and technology in assigned customers to promote long-term business relationships

Position Details:

• This position is based in Edmonton, AB and surrounding areas.
• This position typically works on site Monday to Friday. Flexibility to be available to provide emergency customer support during off hours and weekends as needed.
• Occasional overnight travel for training/meetings will be required.

Minimum Qualifications:

• Post-Secondary Bachelor’s Degree or Technical Diploma
• 10 years technical sales or field sales support experience, or related industry experience
• Ability to travel within the geographic territory up to 30%
• Ability to travel overnight for business as needed
• Able to travel to the US for training/meetings
• Must have a valid Driver’s License and acceptable Motor Vehicle Record
• High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
• No immigration sponsorship offered for this role

Physical Demands:

• Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high

Preferred Qualifications:

• Bachelor’s degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.)
• Prior experience within Overhead Corrosion, Demulsification, Refinery process chemicals or Fuel additives
• Previous Refinery/Petrochemical experience preferred
• History of working in a field that required autonomy and self-motivation
• Prior experience that required excellent communication and organization skills
• Account Management experience that includes calling on multilevel plant or facilities management to accomplish company goals
• Prior experience that demonstrates a strong work ethic and ability to multitask
• Water treatment experience is considered an asset

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.