Account Manager | Montreal or Toronto

Alvéole; Montreal; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing urban environments through sustainability. As an Account Manager, you will play a pivotal role in nurturing relationships with commercial real estate stakeholders, ensuring their needs are met while driving business growth. This dynamic position involves consultative selling, market analysis, and a commitment to excellence in customer success. With a focus on ESG principles, you will help clients integrate sustainable practices into their strategies. Enjoy a flexible work environment, competitive salary, and a culture that values diversity and inclusion.

Benefits

Flexible working options

Comprehensive health insurance

Generous PTO policy

Regular company events

Access to office space

Qualifications

• 1+ years in B2B Sales or Account Management.
• Strong understanding of ESG principles.

Responsibilities

• Develop and maintain relationships with key accounts.
• Monitor customer data for retention strategies.

Skills

Sales Experience

Customer Success

Account Management

Negotiation Skills

ESG Principles

Presentation Skills

Resourcefulness

Goal-driven Mindset

Job description

Job Title: Account Manager

Location: Hybrid - Montreal

Position Type: Full-time

Starting date: as soon as possible

About Alvéole

At Alvéole, we’re on a mission to make cities greener and more connected to nature — one rooftop at a time. As a Certified B Corporation, we bring bees and biodiversity into urban environments across North America and Europe, working with commercial real estate owners to create thriving ecosystems and drive tenant engagement.

Alvéole’s impact-driven Culture is centered around its values:

→ We do meaningful work

→ We grow together

→ We share our passion

→ We push boundaries

→ We choose optimism

We don’t believe in values for the sake of having them. Alvéole is full of diverse experiences and perspectives, but by necessity our values are what we all have in common - they are what bind us together as an organization, and they are a non-negotiable commitment to doing things differently. Our values illustrate the ‘how’ behind our approach to work, and we use them as a compass to keep ourselves on the path that will lead us to success the ‘right’ way. Values hold us accountable to the culture we’ve set out to build for our team members, and the impact we’ve committed to making with our product.

About the role

Alvéole is seeking a highly motivated Sales professional to join its Customer Success team. This individual will play a critical role in deepening relationships with key commercial real estate stakeholders and driving retention and expansion of a book of business.

Your responsibilities will include:

Account Management:

• Develop and maintain strong, long-term relationships with key accounts
• Serve as a central point of contact for customers, ensuring their needs are met and their expectations exceeded
• Plan and deliver Business Reviews and Success Plans to review progress, address concerns, and identify opportunities for business growth
• Monitor customer usage data, customer interactions, and health indicators, and translate into strategies for account retention and growth

Consultative Selling:

• Understand your customers’ ESG objectives and challenges, and develop tailored solutions using Alvéole’s offering
• Present and demonstrate the value of our products and services to key stakeholders
• Provide customers with expert advice on sustainability best practices and how to integrate our solutions into their ESG strategies

Market Analysis:

• Stay informed on industry trends, competitor activities, and regulatory changes affecting the commercial real estate sector
• Provide insights and recommendations to inform product development and marketing strategies
• Participate in industry events, conferences, and networking opportunities to promote Alvéole and its solutions

Skills & Experience

• At least 1 year experience in a strategic in Sales, Customer Success, Account Management role in B2B environments
• Keeps energy and motivation high under pressure
• Goal-driven mindset (hustler attitude)
• Hunger to exceed quotas and targets
• Experience contributing to or owning initiatives that will help build the foundation of an evolving team
• Resourcefulness with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly
• Strong understanding of ESG principles and sustainability practices
• Excellent communication, negotiation, and presentation skills

Benefits

• Flexible working options (we have a bias for candidates who are able to commit to a hybrid working arrangement from our office in Toronto or our Montreal HQ)
• Flexible working options
• Competitive salary (base + a variable uncapped)
• Comprehensive health insurance benefits from Day 1
• Generous and flexible PTO policy (minimum of 4 weeks!)
• Regular company events to gather, connect, and have fun with peers
• Access to a beautiful office space at Mont-Royal Metro (coming soon) for Montreal

Our commitment to Inclusion & Belonging

At Alvéole, we embrace diversity as a core part of our identity and success. We foster an inclusive environment where individuals from all backgrounds, experiences, and perspectives feel valued. Our team’s unique talents create a vibrant, innovative workplace where everyone can be their authentic selves. We actively seek to attract and retain a diverse workforce, celebrating differences that strengthen us. We encourage applicants needing accommodations to contact [e-mail]