Account Manager - Mid Market Business Solutions- Montreal

Intello Technologies Inc.; Burnaby; Hybrid; CAD 69,000 - 103,000; Full time

Job summary

A leading telecommunications company is seeking a dynamic Account Manager to join their Commercial Mid Market team. This role involves managing client relationships, developing strategic account plans, and leveraging technology solutions to drive business growth. The ideal candidate will have sales expertise and a passion for customer engagement, with a minimum of three years of experience in a relevant field. Join us to shape the digital future!

Benefits

Comprehensive total rewards package

Flexible workplace culture

Generous company matched pension

Qualifications

• Minimum of 3+ years' experience in a sales environment.
• Expert in TELUS solutions and competitive advantages.
• Authentic customer advocate skilled in managing expectations.

Responsibilities

• Own executive-level client relationships and strategic business planning.
• Develop account plans based on clients' business operations.
• Manage potential leads for TELUS business solutions.

Skills

Sales expertise

Customer engagement

Critical thinking

Business acumen

Job description

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Account Manager - Mid Market Business Solutions- Montreal

Location:

Trois-Rivi?res, QC, CA Pointe Claire, QC, CA Montréal, QC, CA Sherbrooke, QC, CA Longueuil, QC, CA Laval, QC, CA Montréal, QC, CA, H3B 1S6

Jobs by Category: Technology Solutions

Job Function: Sales & Professional Services

Status: Full Time

Schedule: Regular

Description

TELUS is seeking a dynamic and results-driven Commercial Sector Account Manager to join our Commercial Mid Market team.

At TELUS Business Solutions, shape the digital future as a* Commercial Account Manager. Deploy cutting-edge technologies (5G, IoT, AI, cybersecurity) and design custom infrastructure for our clients. Join a team that sets technological standards and guides businesses through their digital transformation for real impact on their growth.

In this role, you will collaborate with cross-functional teams to deliver comprehensive technological solutions to our clients. Embodying TELUS's social values, you will apply sales strategies to optimize processes and results. You will manage a portfolio of 40 to 50 accounts, overseeing the entire sales cycle to ensure an optimal customer experience. The ideal candidate has proven experience in commercial sales within the technology or telecommunications sector, as well as a deep understanding of digital transformation and its impacts across various industries.

What you will do:

Own the executive-level client relationship and strategic business planning and apply diverse strategies to inform client decisions and shape relationships

Champion PSO (Premier Sales Organization) methodologies, collaborating with clients and stakeholders to create strategic plans with clear goals. Consistently exceed PSO KPIs in Quantity, Quality, Velocity, and Balance, maintaining KPI hygiene independently

Develop strategic account plans based on thorough understanding of clients' business operations and financial health to identify viable sales opportunities

Effectively communicate risks, impacts, and mitigation plans to stakeholders and senior management

Partner with the broader account team (other sales specialists, solution development, product managers, etc.) to create value propositions aligned to specific client needs based on business vision at a strategic level with the customer to achieve specific business outcomes

Demonstrate thought leadership by developing innovative approaches and managing prospect inquiries for TELUS business solutions. Maintain comprehensive expertise in client industries and market trends to deliver value, both internally and across our target markets

Manage potential leads for TELUS business solutions

Prepare professional proposals targeted to the key decision makers (usually senior managers or C-Suite) that clearly communicate TELUS’ first in-class solutions and value proposition to the customers' business problem

What Sets This Role Apart:

• Breadth of Business:Work across TELUS's diverse portfolios (Communications, Agriculture, Digital, Health) with multi-industry solutions
• Customer-Centric Problem Solving: Address unique customer challenges using TELUS's comprehensive digital and health solutions
• Social Purpose: Drive positive change through ambitious social goals and meaningful community impact
• Strategic Integrated Sales: Deploy advanced sales strategies with seamless coordination across business units
• Innovation at the Forefront: Leverage cutting-edge technologies through partnerships with industry leaders like Google and Salesforce

Qualifications

What you bring:

Professionalism: Deep ICT and business expertise with strong relationships across TELUS, clients, and industry partners

Solution Platforms: Expert in TELUS solutions and competitive advantages, with deep understanding of client business needs

Sales Competencies: Demonstrates business acumen, critical thinking, customer focus, grit, and collaborative teamwork

Customer Engagement: Authentic customer advocate skilled in managing expectations, resolving issues proactively, and articulating business ROI

Intermediate knowledge of English is required, because you will, on a regular basis, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its provincial scope

Minimum of 3+ years' experience in a sales environment

What you get:

Opportunity to obtain certifications for:

Sales Academy (3 levels) - Foundational, Practitioner, and Mastery

Optional stock purchase plan, dedication to a diverse and inclusive team culture with loads of career development opportunities, flexible Total Rewards benefit plan with many innovative options and programs including a Direct Contribution Pension, Wellbeing Account, and more

Flexible workplace culture, allowing team members to have the freedom to work remotely or in the office according to their preferences and job requirements. This flexibility promotes work-life balance and fosters a productive and inclusive work environment

Ready to shape the digital future with us? Your sales expertise and passion for innovation are the driving forces our clients need to succeed in their transformation. Join TELUS today and turn your ambitions into concrete achievements. Apply now!

#LI-REMOTE

Salary Range: $69,000-$103,000

Performance Bonus or Sales Incentive Plan: $50,000-100,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefitssuch as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.