Account Manager, Healthcare Solutions

Cardinal Health; Ontario; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading healthcare supplier is seeking an Account Manager in Ontario to foster relationships, drive business growth, and advocate for services. The ideal candidate has extensive experience in sales and understanding of supply chain processes. This role offers the opportunity to create solutions that enhance healthcare outcomes and ensures a diverse work environment.

Qualifications

• 5+ years of sales or account management experience preferred.
• Knowledge of supply chain, inventory management, logistics, and healthcare networks is an asset.
• Political savvy to influence and negotiate at various organizational levels.

Responsibilities

• Act as a customer advocate, fostering strong relationships and providing reliable solutions.
• Develop and maintain reports and dashboards to monitor sales initiatives and contract compliance.
• Drive business growth and profitability by maximizing value and managing Cardinal's services.

Skills

Analytical skills

Leadership skills

Excellent communication skills

Proactivity

Teamwork

Education

Bachelor's degree in Supply Chain, Business, Marketing, or related field

Job description

Cardinal Health, with over 1,400 employees in Canada, is a key player in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and professionals nationwide.

Our Healthcare Solutions team is seeking an Account Manager to embody the Cardinal Health vision of becoming the preferred partner in Canadian Healthcare. This position can be based in Ontario. We offer differentiated solutions across the care continuum, focusing on enabling the healthcare market, expanding our product offerings, optimizing processes, and supporting clinicians and patients for better outcomes. The Account Manager will manage and advocate for Cardinal’s Service and Solutions, including our Just in Time, Just in Case, and replenishment programs, Inventory Management, and Professional Services. The role ensures efficient supply chain practices, sustains business growth, and maximizes value.

Your Contributions to the Organization will include:

• Act as a customer advocate, fostering strong relationships, listening to needs, and providing reliable solutions. Pursue strategic partnerships and innovations aligned with customer priorities.
• Develop and maintain reports and dashboards to monitor sales initiatives and contract compliance.
• Drive business growth and profitability by maximizing value, managing and expanding Cardinal’s Stockless and related Services/solutions through existing and new accounts.
• Manage Valuelink accounts, preparing and leading operational meetings in collaboration with Customer Operations teams.
• Forecast and track key account metrics, manage the sales cycle, and facilitate opportunity management with customers.
• Coordinate between customers and internal teams to ensure timely delivery of solutions, working closely with various departments to provide optimal service.
• Promote inventory management and data analytics solutions like Tofino and cloud-based systems.
• Establish thought leadership, continuous improvement, and value creation through business reviews.
• Seek higher profitability by reducing waste and increasing revenues without compromising quality.
• Advocate for supply chain best practices within healthcare networks.

The Job might be for you if you have:

• A Bachelor's degree in Supply Chain, Business, Marketing, or related field (preferred).
• Knowledge of supply chain, inventory management, logistics, and healthcare networks (asset).
• 5+ years of sales or account management experience (preferred).
• Leadership skills to mobilize stakeholders and teams.
• Analytical skills to leverage data for customer support.
• Proactivity, autonomy, follow-up, and deadline adherence.
• Teamwork and success-oriented mindset.
• Political savvy to influence and negotiate at various organizational levels.
• Excellent communication skills, capable of explaining complex concepts and creating presentations.

Cardinal Health values diversity and is committed to employment equity, encouraging applications from women, minorities, Indigenous peoples, and persons with disabilities. We support accommodations throughout the hiring process in line with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR team will assist applicants requesting accommodations at any stage.

LI-Remote

We welcome back-to-work individuals, people with disabilities, those without a college degree, and Veterans to apply.

Cardinal Health fosters an inclusive workplace that celebrates diversity of thought, experience, and background, believing our differences lead to better solutions for our customers. We are an Equal Opportunity / Affirmative Action employer, ensuring consideration for all qualified applicants regardless of race, religion, color, national origin, age, disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, or other protected statuses.

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