ACCOUNT MANAGER, HEALTH New Toronto

Tankww; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading health advertising agency in Toronto is seeking an Account Manager to build client partnerships and manage projects effectively. The role requires strong client service skills, project management abilities, and a proactive approach in a fast-paced environment. Join a dynamic team dedicated to innovation and collaboration, offering competitive benefits and a supportive culture.

Benefits

Competitive compensation package

Extensive Group Insurance Program on Day 1

Paid Christmas shutdown

Extended long weekends on statutory holidays

Work-life balance measures

Qualifications

• At least 2 years of agency experience in a pharma environment.
• Knowledge of PAAB and ASC.

Responsibilities

• Manage multiple projects to ensure smooth execution within timeframes and budgets.
• Participate in client meetings and assist in executing marketing plans.
• Lead client status reporting and ensure satisfactory resolution of issues.

Skills

Client Service Orientation

Problem Solving

Project Management

Interpersonal Skills

Job description

Grey Health is the culmination of the rich legacies of two powerhouse brands —Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and The Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity.

While Grey and TANK maintain their unique identities and market presence, they now benefit from shared resources and strategic direction that help us unlock new opportunities across the globe.

POSITION OVERVIEW

Reporting into the Group Account Director, the Account Manager will act as the trusted advisor and strategic partner for our valued clients. This isn't just about maintaining relationships – it's about building lasting partnerships fueled by your deep understanding of their needs and your talent for transforming those needs into actionable plans. As a member of our Toronto studio, you will join a dynamic, globally-minded team surrounded by some of the brightest minds in their fields and get to work in one of the newest WPP campuses.

WHAT YOU'LL BE DOING:

Client Management

• Participate in client meetings and take an active role in client communications and interactions, as they relate to projects.
• Assist the senior Account Team in the execution of marketing, tactical and communication plans for clients.
• Understand the relevant internal and client processes as well as client brand guidelines.
• Manage project status and proactively inform the Account Director(s) of any potential concerns.

Business Management

• Proactively manage multiple projects to ensure smooth and accurate execution within established timeframes and budget parameters, operating independently and taking charge on routine tasks.
• Work closely with internal teams following client processes and ensure that projects are executed within timelines and established budgets.
• Manage and report finances: develop initial estimates, track project budgets, costs, invoicing, etc.

Leadership

• Rally required internal/external resources to address specific issues and opportunities, assign tasks, and ensure matters are brought to satisfactory resolution.
• Take the lead on client status reporting. Review and approve status reports, contact reports, and other communications as required for clients and project team.
• Assist in creating and building an agency culture that reinforces high levels of client service, operational excellence, commitment, respect and team spirit.

WHAT WE ARE LOOKING FOR:

• At least 2 years of agency experience in a pharma environment, with knowledge of PAAB and ASC.
• Ability to proactively work under pressure in a fast-paced evolving and growing environment.
• Self-motivated, with a positive attitude and a desire to learn a deeper level of the business.
• Strong client service orientation with excellent interpersonal skills and problem-solving abilities.
• Excellent project management skills with strong organization and attention to detail and accuracy.

WHAT WE HAVE TO OFFER:

Challenging Work - As leaders in the health advertising industry, we thrive on solving complex problems and innovation. Each employee is encouraged to bring their best ideas forward to solve problems.

Dedicated Team - It’s in our DNA to work hard and play hard: celebrate our wins, laugh and have fun. We are stronger, together, when we are open and real. At Tank WW, everyone is valued and plays an important role in our shared success. We care for our people and our clients.

Global Community - Support from the WPP People community and bring your contribution to a greater good while collaborating on WPP strategic projects or initiatives.

Perks and Benefits - The wellness of our employees is at the core of our business, therefore we offer competitive benefits:

• Competitive compensation package
• Extensive Group Insurance Program on Day 1
• Vacation according to experience
• Paid Christmas shutdown
• Extended long weekends on statutory holidays (extra days off annually)
• Work-life balance measures

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We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

TANK WWis an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please be aware of the possibility of recruiting fraud. TANK WW does not conduct interviews via instant messaging platforms and will never request personal financial information such as bank account numbers, credit card information, or payment of any kind during the hiring process. All legitimate communication will come from an official @TANKWW.com email address. If you suspect fraudulent activity, please report it to us immediately. Stay vigilant and protect your personal information.

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