Account Manager - Existing Installations

Schindler Elevator Sales Internship; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the elevator industry is seeking an Account Manager - Existing Installations in Montreal. This role focuses on building customer relationships, overseeing service contracts, and pursuing sales objectives. Candidates should have a relevant post-secondary education and prior experience in sales within the capital equipment sector. The role offers opportunities for professional growth and a competitive compensation package within a supportive work environment.

Benefits

Competitive Salary (commensurate with experience)

Competitive Bonus Incentive Program or Commission Plan

Wide range of professional and leadership development opportunities

Competitive Extended Health, Dental & Vision Plans

Generous Paid Time Off Plans

Tuition Reimbursement Program

Competitive Group RRSP with Company Match

Qualifications

• Preferred experience includes 3 - 5 years in the elevator industry or related fields.
• Strong communication skills both in writing and verbally.
• Ability to negotiate and present confidently in groups.

Responsibilities

• Identifies opportunities through customer contacts and industry information.
• Builds and maintains favorable client relationships.
• Creates sales proposals and prepares estimates for product sales.

Skills

Communication

Customer Service

Negotiation

Problem Solving

Teamwork

Education

Post Secondary – preferably in Business or Engineering

Tools

MS Office

Job description

Account Manager - Existing Installations

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Account Manager - Existing Installations

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Job ID : 82006

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Join us as a

Account Manager - Existing Installations

Your Main Responsibilities

The Account Manager - Existing Installations identifies opportunities through key customer contacts and industry information. He / She locates sources for sale of company products and services, prepares documentation for prospective current customers, and ensures it is communicated appropriately.

Customer and Account Activity

• Build and maintain favorable client relationships
• Ensure customer needs or enquires are met in a prompt, professional manner through effective communications, and follow customer complaints to satisfactory resolution
• Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and employee resources disruption is minimized

Portfolio Growth and Retention

• Understand financial goals and expectations of company, and meet and / or exceed assigned sales and customer objectives
• Support the planning, development and implementation of sales strategies to complete negotiations that are consistent with internal strategy while, at the same time, reflective of customer requirements and competitive offerings
• Assemble and present information for service and fixed priced repair offerings
• Identify and pursue potential customers to drive and support strategic growth objectives
• Analyze customer needs and secure desirable business through application of company products and services
• Work with owner and building management in obtaining maintenance agreement, renewal of agreements as well as updates to their system either to meet new code requirements or through application of new technologies

Process Management and Administration

• Create sales proposals and prepare estimates for the sale of company products and services
• Assure full utilization of systems and follow best demonstrated practices (BDP)
• Prepare and maintain required customer information and files in accordance with established procedures
• Work in cooperation with Contract Control on sales contract agreements
• Accounts receivable management for assigned accounts
• Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures

What You Bring

• Post Secondary – preferably in Business or Engineering
• 3 - 5 years in elevator industry is preferred but related experience, or a similar industry which includes the sales and servicing of capital equipment will be considered.
• Proficient in MS Office
• Communication : Communicate clearly and articulately both in writing and verbally
• Customer Service : Demonstrate costumer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
• Negotiation : Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance
• Persuasion : Motivate customers to act or react in a manner to support business growth
• Presentation : Ability to present materials clearly and engage audience; is confident speaking in groups
• Problem Solving : ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
• Teamwork : Ability to interact with all levels and be an integral part of the operation

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!

Discover more on our career website.

By submitting this application, you consent to allow Schindler Elevator Corporation to share your application details (including your personal information) with our third-party recruitment partners and affiliate companies.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Sales and Business Development

Construction

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