Account Manager - Events

Outcrop Communications Ltd.; Iqaluit; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in communications seeks an Account Manager - Events in Iqaluit to manage client relationships and oversee event planning. The successful candidate will have a strong educational background in business or marketing and will excel in both creative and organizational tasks. This role offers a competitive salary and the opportunity to work in a dynamic environment, contributing to key events and initiatives.

Qualifications

• Experience in a marketing position for over 5 years is desired.
• Ability to work under tight deadlines.
• Strong verbal and written communications skills.

Responsibilities

• Primary liaison between the client and the agency.
• Communicate and respond to event opportunities.
• Develop accurate price estimates for agency event work.

Skills

Organizational skills

Problem solving

Time-management

Communication

Analytical thinking

Education

Business or marketing degree

Tools

Event management software

Job description

Position: Account Manager - Events

Location: Iqaluit

Reports to: CEO

Salary Range: $70 - $90K plus Northern Living Allowance

Updated: July 2025

The ACCOUNT MANAGER - EVENTS is a primary link between our clients and the agency, responsible for maintaining a tight relationship with specific accounts, identifying needs and selling Agency services and talents to meet those needs. The ACCOUNT MANAGER- EVENTS, is a key day-to-day agency representative to clients and maintains a highly responsive service orientation in all transactions. They must be knowledgeable in both the client’s business and the agency’s business, expanding their skill set during the time in this role.

Since this role is the lead on all Events undertaken by the agency they must have a solid understanding of event management, willingness to work irregular hours and be able to handle multiple client requests.

ACCOUNT MANAGERKEY RESPONSIBILITIES:

• Primary liaison between the client and the agency, marshaling agency resources to meet client needs to support Events
• Communicate and respond to event opportunities to provide agency services to a wide range of clients
• Collaborate internally as well as with clients to conceptualize and execute creative solutions for events that can be translated across various media platforms that support Outcrop-led events
• Keep informed on key industry and local trends
• Identify new and expanded opportunities to expand Outcrop’s offerings for events
• Develop accurate price estimates for agency event work, provide to clients and manage to ensure solutions are delivered on time, and within budget
• Developing event plans, reviewing creative concepts to confirm whether they meet strategic goals, managing expectations andcommunications with the client.
• Liaise with vendors to support successful event execution
• Assist in managing event success metrics to ensure that clients and the agency are aligned on key metrics, providing accountability
• through reporting and analytics, and providing optimized strategies moving forward.

PRIMARY RESPONSIBILITIES:

• Assist in the planning of new event acquisition
• Provide notes and briefs on client meetings and discovery to inform the creation of event plans and supporting work including - digital, web, graphic design or strategy
• Review and quality check of material before presentation to client, gather client feedback.
• Seek out new clients and opportunities with existing clients.
• Educates clients on agency philosophy and processes, and sets the tone of the partnership. Helps clients define the role the agency can play in helping meet eventobjectives
• Provide accurate price quotes to meet client budgets while maintaining pricing guidelines
• Effectively presents, sells and defends agency work/proposals to clients; supports other client service team members in these functions
• Experience and knowledge of event and promotions management; including event budgeting, marketing and event management related software.
• Develops scopes of work detailing tactical descriptions
• Completes billing reports and invoicing for assigned accounts
• Attend meetings as assigned

QUALIFICATIONS, SKILLS, EXPERIENCE:

• A business or marketing degree, together with successful agency experience in more junior, supervised account group capacities.In lieu of formal education, acceptable experience in a marketing position for more than 5 years is desired.
• Contribute to building a positive agency culture, building positive working relationships
• Strive to embrace the Company Core Values daily
• Strong creative, organizational, problem solving and time-management skills.
• Able to adjust to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Ability to react to project adjustments and alterations promptly and efficiently
• Flexible during times of change
• Able to take projects from start to finish with minimal supervision
• Strong verbal and written communications skills, an aptitude for analytical thinking, a sense of entrepreneurship, strong presentation skills, personal organization, and developing interpersonal skills
• Highly organized with meticulous attention to detail
• Works well under tight deadlines and in high pressure situations
• Experience working both independently and in team-oriented, collaborative environment is essential
• Persuasive, encouraging and motivating
• Ability to elicit cooperation from a wide variety of sources, including team members and clients
• Occasional overtime and travel required. May work some odd hours.