Account Manager - Cybersecurity - GTA

Optiv; Toronto; On-site; CAD 90,000 - 116,000; Full time

Job summary

Optiv is seeking an Account Manager in the Greater Toronto Area to lead security services and solutions for strategic accounts. You will own the full sales cycle, coordinate a cross-functional team, and develop a multi-year strategic plan to drive client security outcomes and trusted partnerships.

You will build executive relationships, understand client goals, and translate them into Optiv security technology and services solutions while maintaining a strong focus on client satisfaction and

Qualifications

• 3–5 years of tech sales experience with a track record of quota attainment.
• Experience leading cross-functional resources such as sales, pre-sales, and support.
• Strong communication and relationship-building with executives and sponsors.
• Proven ability to develop and execute strategic account plans and multi-year roadmaps.

Responsibilities

• Build trusted, executive-level relationships within assigned GTAs accounts.
• Lead creation of multi-year strategic account management plans based on client goals and security trends.
• Develop and manage a large sales pipeline and achieve or exceed gross margin targets.
• Coordinate with cross-functional teams (pre-sales, services, leadership) to craft security solutions.
• Drive MEDDICC and the Command of the Message in the sales process.
• Maintain ongoing client satisfaction and aligned communications with Optiv resources.

Skills

Relationship building

Account management

Sales cycle management

Cross-functional collaboration

Negotiation

Presentation skills

Customer-focused

Job description

Toronto, Ontario

Full time

2026-13906

This is a field-based position and the ideal candidate will be hired in the Greater Toronto Area.

As an Account Manager (or Client Manager as we call it) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts within the Greater Toronto Area. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts. Members of this cross-functional team will typically include a pre-sales architect, administrative support and services practices personnel as appropriate for your accounts.

Development of a multi-year strategic account management plan for your top accounts is a core responsibility for the Account Manager. You'll identify and understand your client's core security concerns and how they correlate to Optiv solutions that mitigate these cybersecurity risks. Based upon this understanding of the client, you'll bring together appropriate Optiv technical, services and leadership personnel to collaborate with your top account client leadership to refine and/or build a security strategy, and subsequently develop and propose solutions to address client security needs. In many cases this will take the form of security technology and services solutions, and as appropriate for the client, large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.

You'll also engage clients with a heightened focus on ever-enhancing client satisfaction . This will include meeting with your top clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You'll review these goals, expectations and progress with your top clients quarterly, engaging Optiv leadership and resources as necessary to ensure you and Optiv are on track to achieve or exceed these client-defined goals.

How you'll make an impact

• Build trusted, effective and productive relationships with client executives within assigned accounts.

• Lead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.

• Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed assigned gross margin target.

• Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.

• Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.

• Effectively communicate Optiv’s value proposition as it relates to security services and technologies expertise and capabilities.

• Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.

• Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical, sales, client operations, etc.) within each assigned account.

• Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.

What we're looking for

• Experience in product or services based sales typically gained over 3-5 years in a technology company.

• Proven ability to build and execute territory and account prospecting and expansion plans with a track record of exceeding assigned quotas.

• Experience engaging cross-functional resources such as sales, pre-sales technical support, and other support personnel in an effective fashion.

• Demonstrated ability to build productive business relationships with key executives and sponsors within assigned accounts.

• Effective presentation, verbal and written communication skills.

• Negotiation experience.

• History of demonstrated achievement exceeding plan and expectations.

#LI-CH1

Salary Range Description

$90,000.00 - $116,000.00 Annual

The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (http://www.optiv.com/company/about-us#dei-group) .

• Work/life balance

• Professional training resources

• Creative problem-solving and the ability to tackle unique, complex projects

• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.

• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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We work alongside clients to manage cyber risk and equip them with perspectives and programs to accelerate business progress.

Our real-world experience, deep vertical expertise and diverse teams enable us to face any challenge with confidence. We put you at the center of our unmatched ecosystem of people, products, partners and programs to design and implement agile solutions. Our adaptive approach continually assesses risk in the context of cyber and broader objectives to secure today's business and fortify it for the future.

At Optiv, we manage cyber risk so you can secure your full potential.