Account manager (customer service and operations)

Account Manager (Customer Service and Operations)

Salary:

Activity Area: Industrial and Manufacturing

We are recruiting for our partner, a manufacturing company specializing in technical equipment.

We are looking for an Account Manager to coordinate production-related technical projects, working directly with internal teams and customers.

You will be the main point of contact for your projects and will manage schedules, budgets, and quality of deliverables.

What you'll do:

• Coordinate technical projects (packaging equipment)
• Ensure ongoing communication with customers
• Manage deadlines, costs, and quality of deliverables
• Collaborate with internal departments (engineering, purchasing, production, service)
• Monitor customer needs and improve internal processes

Skills and Qualifications:

• DEC in mechanical/industrial engineering or equivalent experience
• 1 to 3 years' experience in manufacturing customer service
• Comfortable with multi-tasking and dynamic environments (SME)
• Bilingualism required (French / English perfect)
• MS Office proficiency, excellent interpersonal skills