Account Manager, Commercial Market

Desjardins Group; Montreal; Presencial; CAD 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and annual bonus

4 weeks of flexible vacation starting 

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness

Descripción de la vacante

Desjardins Group is seeking an experienced account manager to develop and maintain relationships with major commercial clients. The role focuses on promoting financial products and services, negotiating conditions, and ensuring risk-aware growth for the centre’s portfolio.

The ideal candidate has eight years of relevant experience, strong sales and analytical skills, and is fluent in French. Location will be determined by the chosen service centre; Desjardins emphasizes equity and inclusion in

Formación

• Bachelor's degree in a related field.
• Minimum eight years of relevant experience.
• Knowledge of French is required.
• Knowledge of financial markets and legislative developments.

Responsabilidades

• Prospect, solicit, develop and maintain relationships with major strategic clients in the commercial sector.
• Act as account manager between the business centre and members/clients; ensure satisfaction and update of products/services.
• Analyze market needs and available credit/loan products; negotiate conditions with members and clients.

Conocimientos

Networking

Sales

Financial analysis

Market analysis

Educación

Bachelor's degree in a related field

Descripción del empleo

The work location will be determined based on the service centre selected by the successful candidate The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships with major strategic clients operating in the commercial sector, with a view to promoting and selling products and services in order to grow the centre’s business. He or she uses his/her in-depth technical and business skills to represent, negotiate and engage companies as part of strategic agreements of great importance to the centre's business. He or she ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction. He or she also acts as leaders and influencers to a variety of parties and share his/her expertise with unit members as necessary. Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins. More specifically, you will be required to: Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the products and services offered. Analyze sources of dissatisfaction and recommend potential solutions. Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering. Negotiate applicable conditions with members and clients. Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships. Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered. Execute various promotional activities as part of the centre's business operations. Participate in targeted public relations activities and participate actively in the business community. Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person to meet their needs. Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services. Provide sound and prudent risk management for all portfolios under their responsibility.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Knowledge of French is required
• Knowledge of the latest financial, economic, policy and legislative developments
• Ability to perform analyses of the market and the business centre external environment
• Ability to perform financial analysis
• Knowledge of the characteristics and credit risk inherent to the major commercial, industrial and institutional markets
• Knowledge of loan and guarantee contracts
• Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition
• Knowledge of financing and credit management practices related to businesses
• Knowledge of policies, legislation and standards governing the products and services offered by the business centre
• Knowledge of business credit authorization, monitoring, collection and recovery practices
• Knowledge of the Desjardins business processes
• Understanding of the referral process
• Familiarity with government business assistance programs
• Networking skills
• Strong sales skills
• Knowledge of service standards
• Understanding of cooperative and cooperative network values, rules and operations

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable) Job Family Member/client sales and service (FG)

About Desjardins Group

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.